I have cc'd this email to http://groups.google.com/group/sage-notebook
On Thu, Jan 21, 2010 at 6:00 AM, Nathan Carter <[email protected]> wrote: > > Dear Sage users, > > I'm using Sage in a class this semester, and all my students are > running Vista. I've instructed them to get sagenb.org accounts and to > use Firefox. All going well so far, until they try to shift-click > above a cell to get a TinyMCE editor. Many of them report the > following problem, and I've seen them do it on their laptops in my > office, and can't figure out a solution. The problem is that the > editor displays only as the two Save/Cancel buttons, and a miniscule > sliver of textarea that can't be clicked in and has no toolbars. To > see an example screenshot, see here: > http://web.bentley.edu/empl/c/ncarter/tinymce_problem_screnshot.png Can you have them try again today? I upgraded http://sagenb.org last night. It's possible this fixes the problem. Incidentally, nobody has ever reported the problem you're seeing before. > > I have several students with this problem, but when I tried it on a > desktop PC in the math department office (also running Vista and > Firefox) I did not experience the problem. > > Lastly, I had one of these students install Chrome and try that > browser instead. It behaves nearly identically, except that the > sliver of an editor has a resizing handle, and she can resize it to be > able to type inside. However, there is still no toolbar, and saving > has no effect, by which I mean that her text disappears, and viewing > the worksheet in Edit mode after she's saved the worksheet reveals no > trace of the edit at all (just two adjacent computation cells, in > between which I expected to find her text). I wonder if this could be a problem with your network or machines filtering something from the network, e.g., some aggressive Windows Virus scanner could be at work. Hopefully not... I just tried the notebook in Chrome, IE, and Firefox on Windows XP (which is what I have), and unfortunately couldn't replicate the problem. > > All of these students have Java enabled. I have not yet collected > Vista, browser, and/or Java versions, but can do so if no one has seen > this problem before and needs more information to help me deal with > it. I think Java is not relevant, since absolutely the *only* place Sage uses Java is for displaying interactive 3d graphics. > Thank you for any help you can provide! > > Nathan > > -- > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/sage-support > URL: http://www.sagemath.org > > -- William Stein Associate Professor of Mathematics University of Washington http://wstein.org
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