Hey Guys,
Earlier this week I had to format one of our macbooks because the
accounts somehow became corrupted. We couldn't log in so I had to format the
computer. After performing all the updates and java fixes, I couldn't launch
the mozswing installer. Here's what I did
1. Complete erase and install of Mac OS X 10.4.11
2. Performed all software updates (java gets updated to 1.5.0_16)
3. Performed all java fixes for the configuration of Mac OS X 10.4.11 with
Java 1.5.0_16 (there are two fixes for this configuration) (
http://confluence.concord.org/display/CCTR/WebStart+OSX+Java+1.5+Fix)
4. Ran the mozswing installer (
http://www.concord.org/~scytacki/mozswing/mozswing.jnlp) unsuccessfully
The mozswing installer would not work. It would launch the java web start
download progress window/bar and look like it was working, but then after it
looked like it was about done, the java web start window/bar would just
disappear and nothing would show up. What would usually happen after that
point would be the prompting of the user to trust the certificate but that
never shows up and nothing else shows up either.
After this, I couldn't get the mozwing installer to work even after trying
to clear the java cache and trying the java fixes again.
To resolve this, I formatted the computer again, but this time I applied the
java fixes before I updated java each time. Here's what I did (the steps may
not have been exact but you'll get the idea)
1. Complete erase and install of Mac OS X 10.4.11
2. Ran java patch for whatever the base configuration was (probably java
1.5.0_06 or 1.5.0_07)
3. Ran the mozswing installer successfully
4. Updated java (I think to java 1.5.0_13)
5. Ran the java patch for the new configuration of (java 1.5.0_13)
6. Ran the mozswing installer successfully
7. Updated java (to java 1.5.0_16)
8. Ran the java patch for the new configuration of (java 1.5.0_16)
9. Ran the mozswing installer successfully
10. Updated java again
11. Ran the java patch
12. Ran the mozswing installer successfully
Some of the steps might not have been necessary but I wanted to be safe to
make sure mozswing would work.
Do you guys know about/have this issue? It seems like it could be a problem
with Java for Mac OS X 10.4, Release 8 which was released on February 12,
2009. It would be nice if I didn't have to format the computers at Foothill
MS just to get mozswing working. It seems as if Kathy and Doug were unable
to resolve the mozswing issue through the regular attempts to clear java
cache, install java fixes, launch mozswing installer though. Any
suggestions?
Thanks,
Geoff
---------- Forwarded message ----------
From: Kathy Benemann <[email protected]>
Date: Fri, May 8, 2009 at 1:32 PM
Subject: Troubles at Foothill MS
To: Geoffrey Kwan <[email protected]>, Hiroki Terashima <
[email protected]>, Helen Zhang <[email protected]>, Ken Bell <
[email protected]>, Kimberle Koile <[email protected]>
Hi Folks,
Doug and I have been working all day to preload all the projects. 6
computers are causing problems: 3 of ours and 3 of the school's laptops. On
these laptops, we have tried installing mozswing on both student and admin
accounts (won't launch via either,) installing Java patch (still wouldn't
allow mozswing to launch,) and clearing the Java cache.
Margaret kindly agreed to start on Tuesday so we can get these laptops
running. (Obviously, we can't run this project with just 11 machines given
that we have 34 kids in the class.)
Hiroki and Geoff, we need one of you to come out here on Monday to work on
these 6 computers that aren't cooperating. Let me know who will be able to
come out to Foothill MS. I can meet you here; just let me know what time.
Helen, this will also allow you to be here at the start of the run.
Ok, we are going to pack up now and head home for much deserved margaritas.
Thanks,
Kathy
--
Kathy Benemann
Project Manager
Graduate School of Education
4421 Tolman Hall
UC Berkeley
(925) 301-6546
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