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Do GOACAN a favour, circulate this email to your
family members, relatives, neighbours and friends.
Help other CONSUMERS to be better informed.
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GOACAN to organise a Flat Owners 
Consumer Rights Awareness Campaign
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GOACAN has decided to undertake an Awareness Campaign 
amongst Flat Owners on their Consumer Rights in view of the 
large amount of complaints being received on various related issues.
 
Over the past two years GOACAN has been receiving many 
complaints directly and through the village based Consumer 
Forums from Flat Owners with regards to their sale agreements, 
non-maintenance of the buildings & non formation of Housing 
Societies although payment has been made to the builder, poor 
service of electricity & water  supply, no proper parking facilities, 
conversion & sale of open spaces, lack of garbage management 
& sanitation and taxation issues with Municipal Councils & 
Village Panchayats.
 
With the lack of proper legislation, poor monitoring by various 
Government Agencies, and most importantly lack of awareness 
of their consumer rights, Flat Owners across the State of Goa 
have been facing umpteen number of problems that have resulted 
in unnecessary litigation, large scale expenses, agony and mental 
tension for families interested in having a decent home and a 
peaceful life. Many senior citizens have also lost their life savings 
due to problems related to purchase of flats.
 
The recent initiatives by the Jairam Complex Residents Association 
in Panjim and the Chowgule Gardens Welfare Association in 
Zuarinagar to organise themselves to respond to issues faced by 
them is a positive sign for Flat owners in Goa.
 
GOACAN is convinced that unless Flat owners understand their 
Rights & Responsibilities, stop agonising & start organising, identify 
the various agencies that are part of the problem and involve them 
in the solution, unite at Building & Town level, the problem will 
continue to persist and reach gigantic proportions.
 
In this context GOACAN has proposed to hold a series of awareness 
meetings in the different towns of Vasco, Margao, Mapusa, Ponda 
and Panjim so as to provide an opportunity and a platform for Flat 
owners to narrate their problems, express their opinions on the 
possible solutions and chart out a course of action for the near future.
 
GOACAN proposes to facilitate the process for the setting up of a 
State Level Association as well as Taluka level Associations 
to protect the interests of the Flat Owners. In this direction it will 
develop a charter of demands which would include lobbying for 
legislation by the Goa Legislative Assembly as well as guidelines 
for action by local bodies before the forthcoming Municipal Council 
elections.
 
GOACAN calls upon individual Flat owners and prospective 
Flat Owners, Co-operative Housing Societies, Housing Maintenance 
Societies, Housing Associations who would like to attend and 
actively participate in these Awareness Meetings to write in to 
GOACAN Post Box 187, Margao Goa 403 601 or email 
[email protected] within the next fortnight.
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GOA CIVIC AND CONSUMER ACTION NETWORK
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promoting civic and consumer rights in Goa
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GOACAN Post Box 187 Margao, Goa 403 601
GOACAN Post Box 78 Mapusa, Goa 403 507
mail: [email protected] Visit: http://goacan.blogspot.com
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