Most likely the problem is that it can't connect to the remote service
manager to get the list of services.  Increasing the timeout won't help.
Most Nebios calls (those are part of the OS and used for
service/diskspace/... checks) don't accept timeout's and will timeout when
they want to timeout.  Personaly I find this a big issues within the Netbios
calls that MS "provides" to programmers. (and apparently they realy don't
think timeout's are usefull since in the WMI interface (also programmer
calls provided by the OS) they again didn't provide any timeouts).



dirk.



-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Behalf Of Navarrete, Jose
Sent: Fri Mar 07 3:53 AM
To: '[EMAIL PROTECTED]'
Subject: RE: [SA-list] Monitoring NT service: w3svc


Thanks to all of you for your support; this is the Log:

Wednesday, March 05, 2003 8:54:45 PM NTService check of w3svc on SERVER18
failed
Wednesday, March 05, 2003 8:54:45 PM Sending email message (SERVER18(DMZ) is
DOWN)
Wednesday, March 05, 2003 8:55:30 PM ERR: Getservice status - OpenSCManager
-  0

Jose.

 -----Original Message-----
From:   Dirk Bulinckx [mailto:[EMAIL PROTECTED]
Sent:   Thursday, March 06, 2003 4:37 PM
To:     [EMAIL PROTECTED]
Subject:        RE: [SA-list] Monitoring NT service: w3svc

When you get the false downs, what is in the log (same question as always,
please check the logfile and give the messages that are in the log)


dirk.



-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Behalf Of Navarrete, Jose
Sent: Thu Mar 06 11:36 PM
To: Salive (E-mail)
Subject: [SA-list] Monitoring NT service: w3svc


Hello,
I am having problems monitoring the W3SVC service in three very busy IIS
servers.
Several times the Alert generates DOWN messages even thou the Server is
running fine. I had increased the timeout value to 4 seconds to prevent the
"false" alerts  but I am not sure if it is a good value (maybe it is too
high) to have a true reading for the W3SVC service.

Any help is appreciated,
Jose.


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