One thing I've done for testing in Servers Alive is to take the user's perspective 
whereever possible.  For example, for the w3svc service, I do not do a NT service 
check for it.  I have Servers Alive do a URL check to an ASP page that tests ASP's 
functionality.  If the ASP page comes back OK, I assume that the Service is running 
properly.  If the page does not come back within the timeout correctly, I restart the 
w3svc service on the machine.  If it fails twice in a row, I am notified.

Brett Hanson
Agrium

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
Behalf Of Navarrete, Jose
Sent: Thu Mar 06 11:36 PM
To: Salive (E-mail)
Subject: [SA-list] Monitoring NT service: w3svc


Hello,
I am having problems monitoring the W3SVC service in three very busy IIS
servers.
Several times the Alert generates DOWN messages even thou the Server is
running fine. I had increased the timeout value to 4 seconds to prevent the
"false" alerts  but I am not sure if it is a good value (maybe it is too
high) to have a true reading for the W3SVC service.

Any help is appreciated,
Jose.


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