The documentation?
Dirk.
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Greg Weigold
Sent: Tuesday, June 08, 2004 3:05 PM
To: [EMAIL PROTECTED]
Subject: RE: [SA-list] Additional check data & user fields
So adding custom text of:
%s since %y %z
Would do what I'm looking for as far as teh message... or at least pretty
close...
I guess I could escalate to another person/team using a
second "notify" with a larger number of downs in it....
Isn't there a list somewhere of all of the variables?
Thanks!!
Greg
Greg
Dirk Bulinckx <[EMAIL PROTECTED]> wrote:
%z gives the time of the last status change%y gives the date of the last status changeThat should give you an idea since when it's down....Dirk.
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Greg A Weigold
Sent: Monday, June 07, 2004 11:12 PM
To: [EMAIL PROTECTED]
Subject: [SA-list] Additional check data & user fields
Just a thought...
Is there any way I can display on my pager messages (email messages), the amount of time since the DOWN took place, so on subsequent DOWN messages I know how long its been down? Or at least the number of check cycles? SA must keep track of the number of cycles...
My reasoning here being, the oncall person(s) may have a primary oncall, who is handling things, but if they see something has been down for, say, 30 minutes... then they might start making inquiries as to status of the issue. Kind of an "escalation" thing.
Perhaps an additional field that we can put a number of DOWN checks in, then SA sees that the check has been down that number of cycles, it would automatically notify a second set of person(s). Perhaps a Notify Backup or Manager field?
If someone else has asked for this already, forgive me...
Thanks for a wonderful product!!
Greg Weigold
CSC, Blythewood,SC
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