I'm not sure if this helps your case but I have a large number of alerts that when they alert they will every other check schedule unless they are fixed or put into maintenance, if an engineer receives more than 2 he will respond, what happens if you set yours for this and the one engineer puts the down into maintenance then the alert will stop, if the other engineers don't receive an alert after say 30 mins after the initial 2 downs then either it's been fixed or put in maintenance, I presume you have a log when an engineer does some work so all the other engineers can look to that to see what happened when they come on-shift etc? I know this isn't ideal but may help
-----Original Message----- From: Dirk Bulinckx [mailto:[EMAIL PROTECTED] Sent: 25 October 2004 14:19 To: salive Subject: RE: [SA-list] new alert? And I suppose you want to be able to set per entry HOW gets the alert using WHAT send mechanisme? Dirk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael D. Shook Sent: Monday, October 25, 2004 3:13 PM To: [EMAIL PROTECTED] Subject: RE: [SA-list] new alert? Ummmmm, how about NOT by schedule or other automated process. If a human being decides a check needs to be in maintenance, then send an alert. Michael D. Shook Technical Analyst [EMAIL PROTECTED] 863 668 4477 (work) 863 860 4070 (cell) 863 665 1261 (fax) www.saddlecrk.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dirk Bulinckx Sent: Monday, October 25, 2004 7:49 AM To: [EMAIL PROTECTED] Subject: RE: [SA-list] new alert? What is manualy? You can put an entry into maintenance via the interface/telnet/ssh (in v5 via an alert too). And if you would use saWeb then the telnet option become very common, since saWeb uses the telnet interface... Dirk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael D. Shook Sent: Monday, October 25, 2004 2:44 PM To: [EMAIL PROTECTED] Subject: RE: [SA-list] new alert? Rats. I'm not sure if I like this option, but... How about a generic alert if any check is manually placed in maintenance? Michael D. Shook Technical Analyst [EMAIL PROTECTED] 863 668 4477 (work) 863 860 4070 (cell) 863 665 1261 (fax) www.saddlecrk.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dirk Bulinckx Sent: Monday, October 25, 2004 7:38 AM To: [EMAIL PROTECTED] Subject: RE: [SA-list] new alert? That would mean a huge change in the way the alerts are checked/generated...don't think this is something that will come any soon into the product. What we are however thinking about is some kind of generic alerts were you can generate an alert when a host is more then .... (minutes/hours) in a down/maintenance state. This alert would be for all entries (or maybe per group). Dirk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael D. Shook Sent: Monday, October 25, 2004 2:27 PM To: [EMAIL PROTECTED] Subject: RE: [SA-list] new alert? Well, after a check is reported as down, and the alerts go out, I'd like to be able to set an additional alert to go out if someone comes in and places the check in maintenance at the GUI front end (as opposed to if it gets placed in maintenance by a schedule). Michael D. Shook Technical Analyst [EMAIL PROTECTED] 863 668 4477 (work) 863 860 4070 (cell) 863 665 1261 (fax) www.saddlecrk.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dirk Bulinckx Sent: Monday, October 25, 2004 7:18 AM To: [EMAIL PROTECTED] Subject: RE: [SA-list] new alert? Not sure to understand what the alert should do... Dirk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael D. Shook Sent: Monday, October 25, 2004 2:13 PM To: [EMAIL PROTECTED] Subject: [SA-list] new alert? I'd love a new alert setting: "and when manually put in maintenance in the GUI after a down" We had a case this weekend where the primary tech put a downed server into maintenance, but didn't notify anyone, so the 2 other techs on the call list showed up at the office to check the issue. Michael D. Shook Technical Analyst [EMAIL PROTECTED] 863 668 4477 (work) 863 860 4070 (cell) 863 665 1261 (fax) www.saddlecrk.com ------------------------- [This E-mail scanned for viruses by Declude Virus] To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive ------------------------- [This E-mail scanned for viruses by Declude Virus] To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive ------------------------- [This E-mail scanned for viruses by Declude Virus] To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive ------------------------- [This E-mail scanned for viruses by Declude Virus] To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive ------------------------- [This E-mail scanned for viruses by Declude Virus] To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive ------------------------- [This E-mail scanned for viruses by Declude Virus] To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive ------------------------- [This E-mail scanned for viruses by Declude Virus] To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive ------------------------- [This E-mail scanned for viruses by Declude Virus] To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive Internet communications are not secure and therefore the Barclays Group does not accept legal responsibility for the contents of this message. 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