So, you want an additional check box on the alerts "when" that will ignore ALL check errors? Timeouts, permissions, bad hair days, etc...?
 
I LIKE IT!
 
Makes me think, I could have one alert with only verified downs go to my engineers, and then another alerts to my catch-all for every thing.
 
Oooo-ooo!! Even better, have my Server admins get all the error alerts, and the process engineers get the verified downs!
 
Now that would be a nice feature!

Michael D. Shook
Technical Analyst
Saddle Creek Corporation
Michael.Shook@saddlecrk.com
863 668 4477 (work)
863 860 4070 (cell)
863 665 1261 (fax)
www.saddlecrk.com

 


From: Julian Carr [mailto:[EMAIL PROTECTED]
Sent: Tuesday, April 11, 2006 8:05 AM
To: Servers Alive Discussion List
Subject: [SA-list] [SA-list] RE: [SA-list] RE: [SA-list] False positives

try creating a dependency check to see if you can connect to the server first before doing a file check.

>>> [EMAIL PROTECTED] 04/11/06 04:25AM >>>

Which is kind of my point. I tried to use CheckFiles to test for certain
conditions,

   if CONDITIONS then ALERT

but what I get is,

   if CONDITIONS or ERROR then ALERT

While this makes sense perhaps for a ping check it isn't that useful for
testing for the presence of something (rather than testing for the
absence of a problem), if you see what I mean. With a service check, you
want an alert if a service is not running, I agree, but with CheckFiles
I wanted an alert when something IS there, which is ever-so-slightly
different.

Not anticipating the possible ERROR results in extra alerts (yep, we use
%e and other parameters in alerts).

//Steve
-----Original Message-----
From: Dirk Bulinckx [mailto:[EMAIL PROTECTED]
Sent: den 11 april 2006 09:55
To: Servers Alive Discussion List
Subject: [SA-list] RE: [SA-list] False positives

If a check is not OK, then it's down, that's indeed the way it works.
The
"down" word should be interpreted as being " no confirmation of it being
UP".
Within the alert using the %e parameter will show the reason of the
down.
Then you could see (for example) that an NT service is seen as being
down
because of "Access Denied" (meaning that at the time of the check we got
a
access denied back from the OS and as such can't confirm that the
service is
running).
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