Michael D. Shook
Technical
Analyst
Saddle Creek
Corporation
Michael.Shook@saddlecrk.com
863 668 4477 (work)
863 860 4070 (cell)
863 665 1261
(fax)
www.saddlecrk.com
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Dirk Bulinckx
Sent: Tuesday, June 13, 2006 12:11 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Status Summary wishlist:-)Look at the interface of the executive alerts.Then on the WHEN tab of it there would be 2 extra options:* approximatly at hh:ss* each cycleThen you get the same "when" stuff as for the summary.BUT in the summary you can select "only down" - "status change and down" - "...", so that has to be added somewere in the WHEN (or new tab) of the executive alerts too.And since we want to be able to have a summuary (via the executive alerts) per group, there should be a double selection criteria, were you can select that "all entries" or "all entries of a group" or "all entries of a checktype" or "all entries of a level" AND that are "only down" - "status change and down" ...See the point?Dirk Bulinckx.
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Michael Shook
Sent: Tuesday, June 13, 2006 5:36 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Status Summary wishlistI believe I am now officially confused.:-)Perhaps if I could see some screen shot mock ups?Michael D. Shook
Technical Analyst
Saddle Creek Corporation
Michael.Shook@saddlecrk.com
863 668 4477 (work)
863 860 4070 (cell)
863 665 1261 (fax)
www.saddlecrk.com
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Dirk Bulinckx
Sent: Tuesday, June 13, 2006 10:46 AM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Status Summary wishlistBut the selection is the only for the "every cycle" and "approximatly at" when part, so still have it on the WHEN tab?Anyone else any thought on this?Dirk Bulinckx.
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Tuesday, June 13, 2006 4:06 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Status Summary wishlist
WHEN - yes.
WHAT - hmmm, yes, I understand the problem. The WHAT you currently have is more about "What to send" - the extra info to be added is more "Selection Criteria" (I think). I'm not sure what the best presentation of that is - I'm inclined to say a new tab, but I'm not too stressed eitehr way. Anyone else have an opinion?
Ian
_________________________________
Ian K Gray
OEL IS - European Infrastructure Support
Tel: +44 1236 502661
Mob: +44 7881 518854
"Dirk Bulinckx" <[EMAIL PROTECTED]>
Sent by: Servers Alive Discussion List <[email protected]>13/06/2006 11:25
Servers Alive Discussion List <[email protected]>
Servers Alive Discussion List <[email protected]> RE: [SA-list] Status Summary wishlist
So if on the WHEN tab of the executive alerts we would add
"approximaly at ...." and "each cycle" (the 2 that you have for the status summary) then the WHEN part would be fine?
Then on the WHAT part we will also need a change as we will have to be able to cope with the same options as for the status summary and extend that to all of one checktype/group/level
Would you place this on a new tab or as something that is added to the WHEN part (but only enabled when the WHEN is set to "approx at" and "each cycle")?Dirk Bulinckx.
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Tuesday, June 13, 2006 12:16 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Status Summary wishlist
Morning Dirk,
Yes, I think you've summarised it correctly. My understanding of the key difference between status summary and exec alerts is that the status summary is a regular report on things, whereas the exec alerts are designed more for escalation of urgent or longstanding problems, and only fire as and when necessary. On that basis, what I'm after is an extension to the status summary facility, so that (as you say) we can configure multiple status summaries (potentially at different times, or different groups of checks, or with different criteria [down/all/status change etc], or alerting via different methods.
Cheers,
Ian
_________________________________
Ian K Gray
OEL IS - European Infrastructure Support
Tel: +44 1236 502661
Mob: +44 7881 518854
"Dirk Bulinckx" <[EMAIL PROTECTED]>
Sent by: Servers Alive Discussion List <[email protected]>12/06/2006 16:50
Servers Alive Discussion List <[email protected]>
Servers Alive Discussion List <[email protected]> RE: [SA-list] Status Summary wishlist
I'm thinking about this one and am a little stuck :-)
Would it be correct to say that basicly you want (and maybe others too?) to have several status summary "lines" as you would have several alerts and/or several executive alerts?
Do you see this as being part of the executive alerts (with more options that is) or just that the "status summary"-part will have a similar screen as the executive alerts.
The WHEN part would need to have:
* each cycle
* at approx. ..
The WHAT part will be the same as for the normal alerts
A new tab that gives an idea on what entries to include:
* all down
* all status change
* all status change + down
* all
* summary line
all combined with an option to say
entries of [ALL]-[of this checktype]-[of this group]-[of this level]
?
Dirk Bulinckx.
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Friday, June 09, 2006 4:51 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Status Summary wishlist
1. A selector would be great! But useful to know that teams can be added by hand.
2. Perfect.
3. Ummm... I guess it's a combination of exec alerts and the status summary. The exec alerts can be set only to send if something happens in a specific group, but don't send at a specific time of day. What I'm after is an alert that goes out at a set time every day (like the status summary) but that only lists the status of checks from a specific group. Ideally I'd then combine this with request 4, so that anything that has been down in the last 24hrs in a specific group is highlighted.
4. I could live with that!
One further request (which isn't for the status summary, but does follow the same logic): would it be possible to store up SMS alerts generated between (say) 1800 and 0600, and send them out at 0600?
Thanks,
Ian
_________________________________
Ian K Gray
OEL IS - European Infrastructure Support
Tel: +44 1236 502661
Mob: +44 7881 518854
"Dirk Bulinckx" <[EMAIL PROTECTED]>
Sent by: Servers Alive Discussion List <[email protected]>09/06/2006 15:05
Servers Alive Discussion List <[email protected]>
Servers Alive Discussion List <[email protected]> RE: [SA-list] Status Summary wishlist
1. can already be done (you don't have a "selector" to select the people/team) but adding them by hand does work
2. only send on specific days would then be usefull I suppose? Seems "possible" to add
3. basicly this is more like the executive alerts right?
4. that's indeed much harder .... what could be done is all that are currently down and those that had there last status change in the last 24h. but this *could* also mean an entry that when from unchecked to up (as that is also a status change).
Dirk Bulinckx.
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Friday, June 09, 2006 3:26 PM
To: Servers Alive Discussion List
Subject: [SA-list] Status Summary wishlist
We're making increasing use of the Status Summary. I have (as ever!) a few suggestions for things that would make it even better:
1) (nice to have) Being able to add to the "To:" list using the Person and Group lists.
2) (nice to have) Being able to turn off the summary at weekends.
3) (really, really useful) Having multiple status summaries, which one can set by group. For example, I have one status summary that goes to certain people, covering all downs. But I have groups setup within SA covering systems in different regions, and I would love to be able to send a summary covering just a particular region's systems to the local IT support people there.
4) (really useful but possibly harder to do) Having an "all status changes over the last 24 hours" or maybe "all downs in the last 24 hours" option for the "what entries" line.
Cheers,
Ian
_________________________________
Ian K Gray
OEL IS - European Infrastructure Support
Tel: +44 1236 502661
Mob: +44 7881 518854
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