Both checks have second knock enabled.
Jim
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Dirk Bulinckx
Sent: Friday, October 27, 2006 5:30 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Countfiles Timeouts
do you have SK (second knock) enabled on that
entry?
Dirk Bulinckx.
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Ferrell, Jim
Sent: Friday, October 27, 2006 11:26 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Countfiles Timeouts
I do not see alerts running around the same time.
After studying the log, I do see something unusual.
Most of the times when there are failures, SA is doing one
of the checks twice. There are two checks in a row and SA is doing 3
checks.
I have trimmed the log
file down to 1663 lines of relevant info if you would like to see
it.
Here is an example:
Friday, October 27, 2006 1:24:19 PM External COM check
started (W00000010,1028,-1)
Friday, October 27, 2006 1:24:19 PM External COM check started (W00000010,1027,-1)
Friday, October 27, 2006 1:24:21 PM External COM check started (W00000010,1027,-1)
Friday, October 27, 2006 1:24:19 PM External COM check started (W00000010,1027,-1)
Friday, October 27, 2006 1:24:21 PM External COM check started (W00000010,1027,-1)
This would be normal:
Friday, October 27, 2006 1:31:35 PM External COM check
started (W00000010,1028,-1)
Friday, October 27, 2006 1:31:36 PM External COM check started (W00000010,1027,-1)
Friday, October 27, 2006 1:31:36 PM External COM check started (W00000010,1027,-1)
Jim Ferrell
EDS - Allison Transmission
4700 W 10th St
Mail
Code 462-470-H04
Indianapolis, IN 46222
( phone:
+01-317-242-0034 (8-252)
+ mailto:[EMAIL PROTECTED]
Cell phone:
317-716-4541
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Dirk Bulinckx
Sent: Friday, October 27, 2006 4:00 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Countfiles Timeouts
could you check in the logfiles if when you get the timeout
it's around the same time as an alert is send (even for a different
entry)?
Dirk Bulinckx.
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Ferrell, Jim
Sent: Friday, October 27, 2006 9:06 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Countfiles Timeouts
There are six entries all to the same remote
system. Four of the entries spend most of the time in eminence mode, sue
to their schedule. The other two are always enabled and we are having
troubles with both of them.
The remote system is out side of our campus, but
typically connectivity is pretty good. The checks are being performed with
authentication and SA is running as a service.
We upgraded from SA v4. We ran the
two systems in parallel this morning. SA v4 has no timeouts and SA v6
does. We are getting approximately 40 - 50 timeouts per
day.
Jim Ferrell
EDS - Allison Transmission
4700 W 10th St
Mail
Code 462-470-H04
Indianapolis, IN 46222
( phone:
+01-317-242-0034 (8-252)
+ mailto:[EMAIL PROTECTED]
Cell phone:
317-716-4541
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Dirk Bulinckx
Sent: Friday, October 27, 2006 2:40 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Countfiles Timeouts
Do you have several COUNT FILES entries or just
one?
If several is it always the same one that is giving
issues?
Is it checking a remote system or the local
system?
With or without authentication?
SA running as app or as service?
Dirk Bulinckx.
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Ferrell, Jim
Sent: Friday, October 27, 2006 6:46 PM
To: Servers Alive Discussion List
Subject: [SA-list] Countfiles Timeouts
We implemented SA v6 two days ago. We are getting intermittent timeouts on the Countfiles external comcheck.
The original timeout setting was the default 5 seconds. I increased it to 10 seconds, but it did not appear to make any difference.
Jim Ferrell
EDS - Allison Transmission
4700 W 10th St
Mail
Code 462-470-H04
Indianapolis, IN 46222
( phone: +01-317-242-0034
(8-252)
+
mailto:[EMAIL PROTECTED]
Cell phone: 317-716-4541
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