No worries, Dirk I don't suppose you have a debug version of salive up your
sleeve to pin point what function is causing this?
Are these servers victims of stringent Group Policy settings? Is there
anything in your eventlog to indicate failures?
The real cause for concern is that salive uses so many system calls it pulls in
lots of modules and is likely that the cause is with one of those e.g. on my
system salive pulls in all of this:
ntdll.dll, kernel32.dll, msvbvm60.dll,
USER32.dll, GDI32.dll, ADVAPI32.dll,
RPCRT4.dll, Secur32.dll, ole32.dll,
msvcrt.dll, OLEAUT32.dll, IMM32.DLL,
SXS.DLL, apphelp.dll, msctfime.ime,
CLBCatQ.DLL, COMRes.dll, VERSION.dll,
wodSSH.ocx, SHELL32.dll, SHLWAPI.dll,
WSOCK32.dll, WS2_32.dll, WS2HELP.dll,
WINMM.dll, OLEPRO32.DLL, comctl32.dll,
rdpsnd.dll, WINSTA.dll, NETAPI32.dll,
PSAPI.DLL, mswsock.dll, DNSAPI.dll,
winrnr.dll, WLDAP32.dll, rasadhlp.dll,
wodsshd.ocx, Comctl32.ocx, COMCTL32.dll,
comdlg32.dll, ExTree.dll, msi.dll,
xpsp2res.dll, SvcIt.ocx, MFC42u.DLL,
WININET.dll, Normaliz.dll, iertutil.dll,
ODBC32.dll, odbcint.dll, PSWinCom.dll,
comdlg32.ocx, MSComm32.ocx, MSWinSck.ocx,
smpp61.ocx, xmpps62.ocx, crypt32.dll,
MSASN1.dll, security.dll, SSNMPM~1.OCX,
exprint.dll, WINSPOOL.DRV, udppor50.ocx,
ND_SNM~1.OCX, MFC42.DLL, IPDAEM~1.OCX,
IPPORT~1.OCX, pop50.ocx, snmp50.ocx,
snpp50.ocx, https50.ocx, TAPI32.DLL,
rtutils.dll, iphlpapi.dll, mpr.dll,
ATL.DLL, RASAPI32.DLL, rasman.dll,
msv1_0.dll, rsaenh.dll, hnetcfg.dll,
wshtcpip.dll, wtsapi32.dll, MSVCP60.dll,
perfdata.ocx, wsthread.dll, wsPingThr.dll
wsThrTCP.dll, wsTPopup.dll, drprov.dll,
ntlanman.dll, NETUI0.dll, NETUI1.dll,
SAMLIB.dll, davclnt.dll, TabCtl32.ocx,
aschedule2.ocx, msflxgrd.ocx, USERENV.dll
MPRAPI.dll, ACTIVEDS.dll, adsldpc.dll,
credui.dll, SETUPAPI.dll, msado15.dll,
MSDART.DLL, oledb32.dll, OLEDB32R.DLL,
comsvcs.dll, msdasql.dll, MSDATL3.dll,
MSDASQLR.DLL, SQLSRV32.dll, SQLUNIRL.dll,
NDDEAPI.DLL, sqlsrv32.rll, odbccp32.dll,
wodCertificate.dll, CRYPTUI.dll,
WINTRUST.dll, imagehlp.dll, PERFPR~1.OCX,
wodHttp.dll, wsThrSMTP.dll, smtps62.ocx,
pops62.ocx, mx61.ocx, netdia61.ocx
So this might not be easy to find....
Mark Perry
Systems & Networks Administrator
Telephonetics VIP Ltd
“making sound
business sense”
Simply dial +44 (0)1442 242 242 and ask for me by name.
www.telephoneticsVIP.co.uk (http://www.telephoneticsvip.co.uk/)
Providing innovative hosted and customer premises speech recognition and voice
automation solutions.
Disclaimer: available at
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(http://www.telephoneticsvip.co.uk/telephonetics/emaildisclaimer.jsp) or by
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to this email.
Registered address: 7th Floor, Hamilton House, 111 Marlowes, Hemel Hempstead,
Hertfordshire HP1 1BB
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--------------------------------------------------------------------------------
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of
Steve Davis
Sent: Tuesday, March 11, 2008 2:01 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Latest build of SA is hanging and maxing out the CPU
Hi Mark,
Thanks for taking the time to respond.
1) I didn’t run your command but I did run a tasklist for all users
and serversalive.exe running as SYSTEM is the culprit at 100%, no other SA
processes are running.
2) Yes, telephony service is running – this is where I should have
paid more attention to previous discussions?
3) The box also hosts SQL 2000 SP4 and Openfire (an XMPP/Jabber server)
Steve
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Mark
Perry
Sent: 11 March 2008 11:51
To: Servers Alive Discussion List
Subject: RE: [SA-list] Latest build of SA is hanging and maxing out the CPU
1. Did you run the tasklist commands ?
The reason I put those in is that it might show that a rouge serversalive
process running under another users context e.g. another admin running the app
by mistake.
2. Also I know it is always said but is the telephony service running, I can't
remember if any previous posts mentioned this and it isn't in this mail thread
(see below).
3. What other services does this box host that is common to both servers
having this issue (presumably you arn't dedicating them to SA)?
I'll think of other stuff later, I'm up to my eyes... ;0)
Mark Perry
Systems & Networks Administrator
Telephonetics VIP Ltd
“making sound
business sense”
Simply dial +44 (0)1442 242 242 and ask for me by name.
www.telephoneticsVIP.co.uk (http://www.telephoneticsvip.co.uk/)
Providing innovative hosted and customer premises speech recognition and voice
automation solutions.
Disclaimer: available at
http://www.telephoneticsVIP.co.uk/telephonetics/emaildisclaimer.jsp
(http://www.telephoneticsvip.co.uk/telephonetics/emaildisclaimer.jsp) or by
sending email to <mailto:[EMAIL PROTECTED] (mailto:[EMAIL PROTECTED]) applies
to this email.
Registered address: 7th Floor, Hamilton House, 111 Marlowes, Hemel Hempstead,
Hertfordshire HP1 1BB
Registered in England No: 2831215
--------------------------------------------------------------------------------
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of
Steve Davis
Sent: Tuesday, March 11, 2008 11:11 AM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Latest build of SA is hanging and maxing out the CPU
The TS session logs off and disconnects cleanly and when the CPU is maxed out
it’s serversalive.exe using 100%
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Mark
Perry
Sent: 10 March 2008 16:16
To: Servers Alive Discussion List
Subject: RE: [SA-list] Latest build of SA is hanging and maxing out the CPU
1. When you log off have you tried checking the server to see if the ts
session has logged off properly, with either ts manager or the query session
commands?
2. Can you confirm that it is the salive.exe process specifically?
3. What is the output of (from a non console session during the CPU 100%
issue):
tasklist /V /FI "SERVICES eq salive"
tasklist /V /FI "IMAGENAME eq serversalive.exe"
Regards
Mark Perry
--------------------------------------------------------------------------------
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of
Steve Davis
Sent: 10 March 2008 15:31
To: Servers Alive Discussion List
Subject: RE: [SA-list] Latest build of SA is hanging and maxing out the CPU
Nothing anyone can suggest?
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of
Steve Davis
Sent: 07 March 2008 12:11
To: Servers Alive Discussion List
Subject: RE: [SA-list] Latest build of SA is hanging and maxing out the CPU
If I log off with the SA window open AND with SA idle (not checking) the
problem is still there.
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of
Steve Davis
Sent: 06 March 2008 21:31
To: Servers Alive Discussion List
Subject: RE: [SA-list] Latest build of SA is hanging and maxing out the CPU
I’m connecting with the /console option (the SA icon doesn’t appear
when it’s running as a service and you don’t connect to the
console)
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Chad
Stiller
Sent: 06 March 2008 17:46
To: Servers Alive Discussion List
Subject: RE: [SA-list] Latest build of SA is hanging and maxing out the CPU
But when you RDP in to the server are you doing so as /console or just a
virtual/terminal session? So long as only one instance is spawned in total you
should be okay, but it requires a direct or console connect - if you remote in
to a virtual desktop it can cause problems.
Other than that my v6 and now 6.1 as of earlier this week do not exhibit the
same issue, although I am not running on a server OS yet for my main SA
machine.
Chad
>>> "Steve Davis" <[EMAIL PROTECTED]> 3/6/2008 10:30 AM >>>
No, I mean when I log in and SA is running as a service, the SA logo is
displayed in the system tray automatically in the bottom right of the
screen. So when I double click on it I'm accessing the currently running
SA service. I'm NOT running it again from the Start Menu.
The SA service logs in as LocalSystem and is allowed to interact with
the desktop.
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