Hi,

 

New to Servers Alive, and trying to configure remote clients. My goal is to 
have our IT staff administer SA without having to log onto the server itself 
with some shared logon account.

 

I have installed SA Enterprise version 7.0.2505 on a Windows 2008 R2 server, 
and have started it as a service. In the Setup > Built-in servers > remote 
clients section, I have enabled remote client access, and by default all 
computers are granted access. Even though I am not totally sure this section is 
related, I have added two hosts to the agent checks: the servers alive server, 
and my laptop.

 

>From both the server’s remote icon, and my laptop remote icon, it never 
>connects, even though I have the correct IP and port numbers, as well as the 
>account credentials I have configured the SA service to use.

 

So my questions are:

1)      Am I understanding the SA service and remote icon correctly that it is 
a way to run the GUI of the server service so that SA can be administered 
remotely?

2)      Have I set up the remote clients correctly?

Unfortunately the documentation is not real clear on these issues, and there is 
no forum on the SA site. Any assistance from this mailing list would be greatly 
appreciated.

 

Thanks,

 

_________________________________________
Ken Applebaum
Enterprise Network and Solutions Engineer
Nazareth College
4245 East Avenue
Rochester, NY 14618

 

To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
[email protected]
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members. Doing so will cause 
you to be automatically removed from the list.

Reply via email to