No I mean a PERSON within Servers Alive, not on the OS level Dirk Bulinckx Servers Alive - http://www.woodstone.nu (http://www.woodstone.nu/) StellarDNS (DNS Hosting) - http://www.stellardns.com (http://www.stellardns.com/)
-------------------------------------------------------------------------------- From: Servers Alive Discussion List [mailto:[email protected]] On Behalf Of Ken Applebaum Sent: Wednesday, August 08, 2012 2:01 PM To: Servers Alive Discussion List Subject: RE: [SA-list] Remote Clients never connect Hi again Dirk, Do you mean a local account on that server, rather than a domain account? _________________________________________ Ken Applebaum Enterprise Network and Solutions Engineer Nazareth College 4245 East Avenue Rochester, NY 14618 Office: 585-389-2104 Cell: 585-748-1115 From: Servers Alive Discussion List [mailto:[email protected]] On Behalf Of Dirk Bulinckx Sent: Tuesday, August 07, 2012 4:31 PM To: Servers Alive Discussion List Subject: RE: [SA-list] Remote Clients never connect You need to create a person in Servers Alive, not a domain user. Dirk Bulinckx Servers Alive - http://www.woodstone.nu (http://www.woodstone.nu/) StellarDNS (DNS Hosting) - http://www.stellardns.com (http://www.stellardns.com/) -------------------------------------------------------------------------------- From: Servers Alive Discussion List [mailto:[email protected] (mailto:[email protected])] On Behalf Of Ken Applebaum Sent: Tuesday, August 07, 2012 9:31 PM To: Servers Alive Discussion List Subject: RE: [SA-list] Remote Clients never connect Hi Dirk, and thanks for responding. I believe this is exactly what I did. I created a domain account (SAadmin) that I am using for this purpose. In the agents (for remote agent checks) section of SA, I used the credentials of this account to configure the agent checks (both hosts: my laptop, and the SA server). This user is also in the local administrators group of the SA server. On my remote clients, I use these same credentials. However, after clicking “connect”, the status stays “not connected”. So it does not connect from a remote host nor the local host. Anything you think I may of missed? _________________________________________ Ken Applebaum Enterprise Network and Solutions Engineer Nazareth College 4245 East Avenue Rochester, NY 14618 From: Servers Alive Discussion List [mailto:[email protected] (mailto:[email protected])] On Behalf Of Dirk Bulinckx Sent: Tuesday, August 07, 2012 3:01 PM To: Servers Alive Discussion List Subject: RE: [SA-list] Remote Clients never connect You will need to create a PERSON and give that person the right to connect via the Remote Icon. And you'll need to configure the remote icon to use that person/user too. In order to use the remote icon to configure Servers Alive you will need to do that from the system running Servers Alive, not from a remote system. Dirk Bulinckx Servers Alive - http://www.woodstone.nu (http://www.woodstone.nu/) StellarDNS (DNS Hosting) - http://www.stellardns.com (http://www.stellardns.com/) -------------------------------------------------------------------------------- From: Servers Alive Discussion List [mailto:[email protected] (mailto:[email protected])] On Behalf Of Ken Applebaum Sent: Tuesday, August 07, 2012 8:16 PM To: Servers Alive Discussion List Subject: [SA-list] Remote Clients never connect Hi, New to Servers Alive, and trying to configure remote clients. My goal is to have our IT staff administer SA without having to log onto the server itself with some shared logon account. I have installed SA Enterprise version 7.0.2505 on a Windows 2008 R2 server, and have started it as a service. In the Setup > Built-in servers > remote clients section, I have enabled remote client access, and by default all computers are granted access. Even though I am not totally sure this section is related, I have added two hosts to the agent checks: the servers alive server, and my laptop. >From both the server’s remote icon, and my laptop remote icon, it never >connects, even though I have the correct IP and port numbers, as well as the >account credentials I have configured the SA service to use. So my questions are: 1) Am I understanding the SA service and remote icon correctly that it is a way to run the GUI of the server service so that SA can be administered remotely? 2) Have I set up the remote clients correctly? Unfortunately the documentation is not real clear on these issues, and there is no forum on the SA site. Any assistance from this mailing list would be greatly appreciated. Thanks, _________________________________________ Ken Applebaum Enterprise Network and Solutions Engineer Nazareth College 4245 East Avenue Rochester, NY 14618 To unsubscribe send a message with UNSUBSCRIBE in the subject line to [email protected] (mailto:[email protected]) If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to [email protected] (mailto:[email protected]) If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. 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