If during the sending of the mail the mailserver gives an erorr back 
then that error will be within the logfile of SA (with max logging).
In that case (or when we can't reach the mailserver at all) we can fall 
back on the alternate mailserver.

If there is no error message for the SMTP sending in the logfile, then 
the mailserver accepted the mail.  What the mailserver then does with 
the mail is something we can't see/know.


dirk

On Thu, 10 Oct 2013 14:45:43 +0200, Schaeffer, Bruce wrote:
> Is there a way to log SA's interaction with the SMTP servers it uses
> for alerts? I have SA's logging set to "maximum".
>
> My current version is 7.0.2505 Enterprise.
>
> I believe I've seen where a status change occurs, the SA log shows
> that SA will send an SMTP alert, but none arrives via E-Mail. Most of
> the time, I do receive the E-Mails, so the results are not 
> consistent.
>
>
> I'd like to have some type of error code/message/log before I
> approach my E-Mail server administrator.
>
> Related question: What condition has to be present for the SMTP
> option to "fall back" to the other server?
>
> Thanks,
>
> Bruce
>
> 
> -------------------------------------------------------------------------
>
>  Bruce B. Schaeffer
>
> Systems Engineer
>  Middlesex County College
>  2600 Woodbridge Ave.
>
> Room JLC209
>  Edison, NJ 08818-3050
>  Voice +1.732.906.2607
>
> Fax +1.732.548.6814
>  [email protected] [1]
>
> 
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