> Frank also said that Bob had sent me two different disks, and that if they
> both failed then there must be something wrong with my computer. Unfortunately
> Bob and Frank didn't notice the little black mark that I had put underneath
> the write-protect tab on the disk which uniquely identified it from any other
> disk. I was sent the same disk every time.
>
> >From this I draw the conclusion that:
>
> **************************************************************************
> Bob Brenchley is a liar and you may put my name to that any time you like.
> **************************************************************************
>
> It's also worth noting that Format are handling all the orders for Revelation
> and West Coast. Not only that, but the letter from Frank Broughton supposedly
> from Exeter had a Gloucester postmark. In my opinion, this kind of proves that
> Bob is running the whole outfit.
>
> This is simply a warning to anybody who has seen the rumours about Bob
> Brenchley, but hasn't ever had any bad experiences. That was exactly the
> situation I was in until this fiasco, but now I am member number 1 of the
> `I hate Bob Brenchley' club.
>
> Is anybody going to the show in Gloucester next weekend? I'll be there, and
> I'll have a few words to say to Mr Brenchley while I'm there...anybody been
> to a fireworks display recently?

I had the same problems with The Driver. After sending "Frank"
explicit instructions on how to reproduce bugs, and telling him
exactly what needed to be done with it, I got the disc back "There is
nothing wrong with your disc" -- no shit, that's not what I sent it
there for.

The Driver is severely bugged, only one of which (the most cosmetic
one) is going to be fixed on the upgrade which, wait for it: Will be
announced in FRED and Format (neither of which I get), and will be
available (read as "will be sold to you") soon... apparently, even
though it's bugged beyond repair it's gaining many many fans...

Also, for a company in Exeter, I agree, Gloucester is a long way to
go to post your letters -- as the postmark from the reply I got told
me.

Notes:

1) Quote the law. You have consumer rights -- use them. If a product
is faulty, you may take it back to your retailer to get a refund or a
new, working copy. If something is sold in an unsaleable condition,
these still apply: also, in these cases, the retailer foots the bill
for any correspondance. Check me up on this, but I put a deadline of
28 days and explicit details saying I wasn't going to give them the
pleasure of an SAE because of said consumer rights..

2) Bob is stupid. Read Format letter pages for details.

3) We might well do ourselves a favour by boycotting him.

SImon Cooke

















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