Hi Zdenek, My scan is not HP.
My scan is an Epson Stylus CX5600. Thanks, Miguel Silva Em qua., 10 de jun. de 2020 às 07:30, Zdenek Dohnal <[email protected]> escreveu: > Hi Miguel, > > what is your scanner/MFD model? > > If it is not HP, then your scanner shouldn't be affected by hplip. > > Please file a bug at bugzilla.redhat.com so we can investigate further. > > Thank you in advance, > > Zdenek > On 5/27/20 7:56 PM, Miguel Silva wrote: > > Hi Olaf, > > Sorry about my delay, > > See my answers below. > > Thanks, > > > Miguel Silva > > Em seg., 25 de mai. de 2020 às 09:07, Olaf Meeuwissen < > [email protected]> escreveu: > >> Hi Miguel, >> >> Miguel Silva writes: >> >> > Hi there, >> > >> > I need a help to try fix my scan. >> > >> > In the begin i was capable to scan but something wrong happened. >> > >> > Now i can use the scan only out of gnome. I exit the session (logout) >> and >> > enter in text mode (ALT + F2) and then i use: >> > >> > scanimage -x 100 -y 100 --format=jpeg > image.jpg >> > >> > It's work! >> >> Did you run that as root or as a regular user? >> > > [Miguel] - yes, i tried to run as root and the result was the same. > > >> If you ran it as root, it's very likely a permissions issue and you >> should ask what is needed to make things work for regular users on your >> distribution's mailing lists/forums. >> >> # Sorry, but I can't keep up with what all the distributions are doing >> # in this area these days. Eh, if someone here knows, feel free to >> # chime in :bow: >> >> > But in the gnome the scanner didn't work. >> >> Could you be a bit more specific? What application did you use? How >> did it not work? As in, what did you expect to happen and what actually >> happened. >> >> > [Miguel] - I tried with 'iscan' and 'scanimage'. The result is nothing > and looking the LOG appear this: > > mai 20 11:54:10 megs-fedora iscan[6547]: io/hpmud/pp.c 627: unable to read > device-id ret=-1 > > [Miguel] - I expect to scan the paper that i put in the scan. > > > I attached some information about my system and the error message. >> >> Thanks. I gather that you are using the third-party epkowa backend with >> a non-free binary-only plugin to scan with this device. >> >> > My distro is Fedora 32 and i use Xorg because i couldn't compile my >> video >> > driver. >> > >> > Thank any help, >> >> Hope this helps, >> -- >> Olaf Meeuwissen, LPIC-2 FSF Associate Member since 2004-01-27 >> GnuPG key: F84A2DD9/B3C0 2F47 EA19 64F4 9F13 F43E B8A4 A88A F84A 2DD9 >> Support Free Software https://my.fsf.org/donate >> Join the Free Software Foundation https://my.fsf.org/join >> > > > -- > Miguel Silva > [email protected] > > -- > Zdenek Dohnal > Software Engineer > Red Hat Czech - Brno TPB-C > >
