Hi, > Yes, the lamp is on, and when acuiring a preview, the `arm' is on > the top of the scanner and seems finished with the job. > > is this error of such a kind that i can bring the scanner back to > the shop and aquire a new one? seems like a hardware error to me.
I don't think so - if it works on Windows it's unlikely to be a hardware problem. Did you change the firmware entry in snapscan.conf to point to the correct firmware file? /Oliver
