Hello, I have a problem with a Canon MX370 scanner.
When I do 'sudo sane-find-scanners': -- # sane-find-scanner will now attempt to detect your scanner. If the # result is different from what you expected, first make sure your # scanner is powered up and properly connected to your computer. # No SCSI scanners found. If you expected something different, make sure that # you have loaded a kernel SCSI driver for your SCSI adapter. could not fetch string descriptor: Pipe error could not fetch string descriptor: Pipe error could not fetch string descriptor: Pipe error could not fetch string descriptor: Pipe error could not fetch string descriptor: Pipe error could not fetch string descriptor: Pipe error # No USB scanners found. If you expected something different, make sure that # you have loaded a kernel driver for your USB host controller and have setup # the USB system correctly. See man sane-usb for details. # Not checking for parallel port scanners. # Most Scanners connected to the parallel port or other proprietary ports # can't be detected by this program. -- If I do it without 'sudo' I get a bunch of 'Access denied (insufficient permissions)' and then the 'Pipe error' thing. But it does recognize it when I do 'scanimage -L': -- device `pixma:04A91759' is a CANON Canon PIXMA MX370 Series multi-function peripheral -- I tried 'scanimage -x 100 -y 100 --format=tiff >image.tiff' and this is what I get: -- scanimage: open of device pixma:04A91759_0031B6 failed: Operation not supported -- This is the output of 'dmesg|tail' after I connect the scanner: -- [115728.429416] delay: estimated 177, actual 88 [122971.328219] delay: estimated 177, actual 88 [131619.960568] usb 1-1.3: new high-speed USB device number 14 using ehci-pci [131620.054490] usb 1-1.3: New USB device found, idVendor=04a9, idProduct=1759 [131620.054493] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [131620.054494] usb 1-1.3: Product: MX370 series [131620.054495] usb 1-1.3: Manufacturer: Canon [131620.054497] usb 1-1.3: SerialNumber: 0031B6 [131620.057862] usblp 1-1.3:1.1: usblp0: USB Bidirectional printer dev 14 if 1 alt 0 proto 2 vid 0x04A9 pid 0x1759 [131620.059559] usblp 1-1.3:1.2: usblp1: USB Bidirectional printer dev 14 if 2 alt 0 proto 2 vid 0x04A9 pid 0x1759 -- My system is Ubuntu 14.04 LTS. Does anyone have any idea on whats going on? Thanks in advance.
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