Hello, Ubuntu 14.04 still comes with backend version 1.0.23, which doesn't support that scanner. You need to install the git version of sane.
Follow these instructions: http://www.sane-project.org/README.linux Greetings from Germany Matthias On 22.05.2014 05:41, Nicolás Santisteban wrote: > Hello, > > I have a problem with a Canon MX370 scanner. > > When I do 'sudo sane-find-scanners': > > -- > # sane-find-scanner will now attempt to detect your scanner. If the > # result is different from what you expected, first make sure your > # scanner is powered up and properly connected to your computer. > > # No SCSI scanners found. If you expected something different, make > sure that > # you have loaded a kernel SCSI driver for your SCSI adapter. > > could not fetch string descriptor: Pipe error > could not fetch string descriptor: Pipe error > could not fetch string descriptor: Pipe error > could not fetch string descriptor: Pipe error > could not fetch string descriptor: Pipe error > could not fetch string descriptor: Pipe error > # No USB scanners found. If you expected something different, make > sure that > # you have loaded a kernel driver for your USB host controller and > have setup > # the USB system correctly. See man sane-usb for details. > > # Not checking for parallel port scanners. > > # Most Scanners connected to the parallel port or other proprietary > ports > # can't be detected by this program. > -- > > If I do it without 'sudo' I get a bunch of 'Access denied > (insufficient permissions)' and then the 'Pipe error' thing. > > But it does recognize it when I do 'scanimage -L': > > -- > device `pixma:04A91759' is a CANON Canon PIXMA MX370 Series > multi-function peripheral > -- > > I tried 'scanimage -x 100 -y 100 --format=tiff >image.tiff' and this > is what I get: > > -- > scanimage: open of device pixma:04A91759_0031B6 failed: Operation not > supported > -- > > This is the output of 'dmesg|tail' after I connect the scanner: > > -- > [115728.429416] delay: estimated 177, actual 88 > [122971.328219] delay: estimated 177, actual 88 > [131619.960568] usb 1-1.3: new high-speed USB device number 14 using > ehci-pci > [131620.054490] usb 1-1.3: New USB device found, idVendor=04a9, > idProduct=1759 > [131620.054493] usb 1-1.3: New USB device strings: Mfr=1, Product=2, > SerialNumber=3 > [131620.054494] usb 1-1.3: Product: MX370 series > [131620.054495] usb 1-1.3: Manufacturer: Canon > [131620.054497] usb 1-1.3: SerialNumber: 0031B6 > [131620.057862] usblp 1-1.3:1.1: usblp0: USB Bidirectional printer dev > 14 if 1 alt 0 proto 2 vid 0x04A9 pid 0x1759 > [131620.059559] usblp 1-1.3:1.2: usblp1: USB Bidirectional printer dev > 14 if 2 alt 0 proto 2 vid 0x04A9 pid 0x1759 > -- > > My system is Ubuntu 14.04 LTS. > > Does anyone have any idea on whats going on? > > Thanks in advance. > >
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