*Hi Partners,*
**
*Greetings,*
**
*Hope you are doing Well!!!!!!!!!!!!!!!*
**
*Please forward a profiles to
**[email protected]*<[email protected]>
**
*Here are the requirement details*

*Richfield, MN*

*Change Manager*

*5 months*



We are in need of a Change Manager to work on the IT Infrastructure
Transformation project.

* *

We need an *organizational change resource* that can work across several
service books with a program leader and deep in a few service books to
support tactical change actions.



*Description of Responsibilities:*

·       Cross-capability knowledge sharing; requirements definition and
operationalizing the “engagement model”

·       Stakeholder management and communications plan development

·       Facilitate specific interventions between ITSM, Data Center and
Service Desk to ensure alignment

·       GBS interfaces – Ensure role alignment (especially customer
facing)to ensure successful customer experience

·       Stakeholder engagement

·       Risk assessment – Vendor (incoming and outgoing) stability of
transition responsibilities

·       Need to help define processes (basic process mapping – not LSS)

·       Assist with onboarding talent; changing behaviors relative to
service levels, and stakeholder management

* *

*Description of Skills:*

*MUST HAVE*

·       Change Management

·       Communication plan development

·       Facilitation

·       Learning and Education Experience (or ability to partner with HR to
build onboarding programs)

·       Process mapping (not LSS/Lean intense….but ability to facilitate a
group through process mapping).

*NICE TO HAVE*

·       *IT Services and Support*

·       IT change and impact analysis
-- 
Regards,

Shankar
248-522-6879
Technology consultanst inc

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