*Please send replies/profiles to [email protected]
<[email protected]>*

*​-All our requirements are Direct client Requirements.*
*​-​Please Do submit only qualified profiles.*
*​-​​Please share the resumes only after you discuss with your consultant​.
 *

​
Please review the below requirement and let me know if you have anyone for
this contract to hire position.  need to be GC/Citizen



Role: Senior Operations Business Analyst

Location: Piscataway, NJ

Type: 6-12 months contract to hire

Job Responsibilities:

You will work closely with Business and Functional personnel to evaluate
business drivers and technology requirements, and defines systems
strategies and specifications tailored to meet business requirements.

You will act as a primary point of contact for the Operations application
development team.

You will actively work with the Service Desk to test and troubleshoot
operational requirements.

Development of a thorough understanding of the solution is critical to role
success. (platform, application, and processes being developed and
implemented)



In addition, you will have the following responsibilities:

· Business / Functional Knowledge

– understand business drivers and core application functionality in area of
focus. Customer focused

– establish and maintain customer relationships; highly skilled in managing
customer expectations.

. Communication Skills – strong listening, and oral/written communications
skills, include the ability to facilitate interactive sessions with
business / functional personnel.

· Interpersonal Skills – able to interact effectively at all organizational
levels, function in a team-driven environment, and manage conflict
effectively and constructively.

· Results-oriented with creative approach to solving business problems.

· Negotiation and Consensus-Building – able to facilitate discussion and
reach resolution.

· Business Process Improvement and Change Management – awareness and focus
on continuous improvement; seeks and is comfortable recommending change.

· Technical – Knowledge of SDLC, core application functionality, and
awareness of emerging technology in area of focus.

· Analytical Skills – inclusive of business statistics and quantitative
decision making.

· Project Management – knowledge of project management fundamentals; able
to use project management tools and participate effectively in a structured
project management environment.

· Quality – understands and applies software quality management concepts,
including testing and service level agreement management.

· Communicate with the executive team, the business clients and the
implementation teams on status, experiences, lessons learned, and on-going
needs

· Collaborate with Software Systems Engineering, Quality Assurance, Program
Management, Software Development, Systems Administration and third-party
infrastructure and tool providers to understand the platform readiness and
oversee the service

transition from development to in-service.

· Work closely with the transition team to define testing requirements for
pre-activation, and ensure the application meets the functional,
reliability, performance and security requirements

· Continuous improvement of the operational procedures and customer
experience by providing regular feedback on how to enhance, grow, and tune
the platform and processes Required:

· Knowledge of IT service operations and management

· Experience verifying carrier grade, highly available systems’ performance
for effectiveness, growth/scaling requirements, security, and compliance
with regulatory mandates such as the FCC.

· Superb troubleshooting, problem determination and resolution skills
required

· Ability to translate business and regulatory requirements into product
deployment and operational processes.

· Minimum of 5 years of relevant working experience. Preferred: · Previous
participation in a complete, ground-up product deployment

· Understand Relational Database Management System concepts; especially in
the Oracle Database product line

· Understand agile software development principles and knowledge of IBM
Rationale and Testing Work Bench a plus

· Familiar with the following languages and technologies: Java, SQL, JSON,
HTML, JavaScript, Web Services, XML, CSS, Perl, Source Control and
Configuration Management tools

· Strong organizational skills, attention to detail and the ability to
handle multiple projects simultaneously while meeting deadlines.

· Willing to work in 24/7 environments in case the need arises

​




Please let me know if you need any more information.



Thanks & Regards,




*Mohan Ganti*

Mail: [email protected] <[email protected]>


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