Hi Friends,
My name is Vidya and I am a Recruiter with AVANI Tech Solutions. I would like to let you know about an exciting position that I am currently recruiting for Location:- PA Rate; $40 /hr Job description: • Upgrade BMC Remedy Information Technology Service Management (ITSM) suite to version 7.0 including the Action Request (AR) System upgrade. • Work with various client constituencies to analyze business and technical requirements, map processes to Remedy functions, Application configuration create user training and system documentation. • Thorough understanding of the ITIL processes is a must. • Responsibilities will also include account administrative tasks, developing necessary interfaces and integrations, application administration and configuration for the following, mainly ITIL (Information Technology Infrastructure Library), business applications: Service Desk, Client and End User Support Desk, Change Management, Incident and Problem Management, Service Level Management, Asset Management and Configuration Management in Remedy ITSM suite 7.0 Skills Requirement: • 2 - 4 years of direct Remedy ARS system development and analysis experience. • Thorough understanding of the Remedy ARS system ver 7.0/ 6.3 specific tools such as AR Admin, AR User, AR Import, Mid tier. • 2+ years of experience with integration, and customization BMC Remedy ITSM suite 6.3, including Remedy Asset Management, Service Desk, Change Management, Service Level Management and BMC Atrium CMDB Enterprise Manager. • Experience with BMC - ITSM version upgrades to 7.0. • Thorough understanding of ITIL (Information Technology Infrastructure Library), BS7799 processes. • Strong work ethic with ability to multi-task in a dynamic environment with outstanding written and verbal communication skills. • Reporting experience using Crystal Reports a plus. Thanks & Regards, Vidya Avani Technology Solutions Inc| 3177 Latta Rd., #159 Rochester, NY 14612 Email: [email protected] Phone:408 796 5638,5202825785. Disclaimer:** The information transmitted is intended only for the individual or entity to which it is addressed and contains material of Avani Technology Solutions Inc. which maybe confidential or proprietary. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you are not the intended recipient and have received this in error, please contact the sender and delete it. If you do not want to receive any further emails, please reply with "REMOVE" in the subject line. ** -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/sap-vendor?hl=en.
