Please reply to:- Da Costa,Tricia / [email protected] / 609-606-9010 Ext.# 1435


Job Details:-
Job Title : Help Desk
Location : Salem, OR
Expected Duration of Project : 6 Months
Start Date : 03/12/2013
Interview Type : Telephonic, Personal
Duties & Responsibilites :
Technician’s Duties
•Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications.
•Build and configure ODOT PCs for Ethernet connectivity, following agency standards and procedures.
•Provide status reports as directed describing work-related activities and accomplishments.
•Maintain workstations in accordance with IS standards.
•Ensure workstations and their applications are in operational condition.
•Troubleshoot workstation hardware and operating system problems.
•Assist the Computer Support Desk (CSD) in tracking computer problems by using ODOT Problem Management (OPM) software or by communication with CSD.
•Assist IS in inputting accurate inventory information.



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