Hi, Please let me know if you have any consultant available for this following requirement. Please add my ID(santosh.pil...@sourcechip.net) to your mailing list and keep on sending me your Hotlist/Availability list.
*Position Title : Genesys Consultant* *Location: Denver, CO* *Duration: 12 Months +* *Primary Skills :* - Understanding of Genesys SIP components at the T-Lib messaging level - Routing Expert(hands –on) on Genesys (latest version 8.0) (2-3 Years specifically on Routing only) - Knowledge & experience of PBX, Voice/Screen Loggers, Statistics display boards, CTI Links, Databases, OS, scripts, CRM Integration etc. - Good interpersonal skills for interacting with global customer - Good understanding Contact Centre Infrastructure management process in terms of Change Management, Incident and Fault Management *Genesys Experience :* - Solution Design & Deployment of Genesys SIP based Contact Center primarily Genesys Sip Servers, URS and Media Servers - Genesys Inbound/Outbound Routing – Development,troubleshooting & testing of routing strategies with ability to understand the impact of the design on the peripherals like Reporting, Agent Desktop - Understand and have dealt with business priority routing, service-level routing, skills-based routing, database-based routing, user-defined object-based routing (agent, queue, etc) interaction data, statistics, variables and subroutines - Hands on experience of analyzing Genesys URS, Stat Server, SIP Server logs - Deployment and testing of Genesys FW components, Inbound/Outbound, GIS, CS Proxy components - Some hands on experience in remote procedures, Stored procedures - CTI integration and testing - Administration knowledge/experience of Databases (Oracle and MS SQL), OS (Linux, Unix, Windows) etc. *Please send me the resume along with the rate ASAP.* Thanks & Regards SAM SourceChip, Inc Email: *santosh.pil...@sourcechip.net <santosh.pil...@sourcechip.net> ; recruiter2...@gmail.com <recruiter2...@gmail.com>* *www.sourcechip.net <http://www.sourcechip.net>* -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-vendor+unsubscr...@googlegroups.com. To post to this group, send email to sap-vendor@googlegroups.com. Visit this group at http://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/d/optout.
