HI,
This is Harry from Dynamic Enterprises, We have Business Analyst with Service Management Platform requirements. Do let me know your interest. Please send your resumes to [email protected] *POSITION ID: DYES-02-1**2-894* *Title: BSA 4 to 6 years* *Location: Waukegan, IL* *Duration: 3-6 Months* Must Have *Service Management Platform. (BMC/Remedy, Service Now, UniCenter, IBM etc. )* *** Locals Preferred** F2F Required*** *Requirement/ Qualifications: * • Experience in developing, engineering and improving IT Service Management processes. 3-5 years • Experience in creating, managing and maintaining process diagrams and process definition documents. 3-5 years • Experience in gathering and analyzing requirements to improve existing processes. 3-4 years • Experience in defining, measuring and trending *KPIs *and* process metrics*. 3-5 years • Ability to analyze performance data to demonstrate the effectiveness of the *ITIL processes*. 2-3 years • Use of a *Service Management Platform. (BMC/Remedy, Service Now, UniCenter, IBM etc. )* 2-3 years • Experience in developing, managing, and maintaining the CSI process and associated procedures. 1-2 years • Responsible for ITSM thought leadership and requirements documentation for Enterprise reporting. • Demonstrated handling pressure and Customer engagement in critical/difficult circumstances. • ITIL Foundation Certification (or Higher) • Strong business background (working in a company of similar scale) • Ability to work in dynamic environment with changing priorities • High energy, innovative individual who is motivated by challenging assignments • Excellent communication skills, interpersonal, oral, and written • Effective at managing multiple requests with conflicting priorities under tight deadlines • Ability to coordinate and participate in operational reviews • High attention to detail, quality and accuracy • Strong analytical, organizational, and problem-solving skills • Strong customer communication skills with the ability to communicate technical issues to nontechnical customers • Ability to work well within a team to learn and share knowledge • Customer focused with a passion and drive for customer satisfaction and delivering business value • Experience organizing and assembling resources required to develop a solution/proposal/deliverable. • Effective at developing and maintaining strong customer and team relationships. *Thanks & Regards * *Harry John* Sr. Technical Recruiter, Dynamic Enterprise Solutions Inc Phone: 224-635-0898 Email: [email protected] URL: *http// **www.dynamic-enterrise.net* <http://www.dynamic-enterprise.net/> *From:* Harry John [mailto:[email protected]] *Sent:* 08 March 2017 09:26 *To:* 'Harry John' *Subject:* HOT REQ : Business Consultant Mainstream 8+ Yrs - IL HI, This is Harry from Dynamic Enterprises, We have Business Consultant Mainstream requirements. Do let me know your interest. *POSITION ID: DYES-02**-12-944* *Title: Sr. Business Analyst (KII3 Business Consultant Mainstream 8+ Yrs)* *Location: Waukegan, IL* *Duration: 6 Months+* *KII3 Business Consultant Mainstream 8+ Yrs* *** Locals Preferred F2F Required*** *Desired experience to include; * - Knowledge of *TrackWise(Sparta)* and or *Polarion ALM(Siemens)* applications - Leadership of proof of concepts/solution selection - Executive level communication skills and presentation experience - Process Improvement Identification and implementation - Leadership skills / leading teams of 3-5 resources *Thanks & Regards * *Harry John* Sr. Technical Recruiter, Dynamic Enterprise Solutions Inc Phone: 224-635-0898 Email: [email protected] URL: *http// **www.dynamic-enterrise.net* <http://www.dynamic-enterprise.net/> -- You received this message because you are subscribed to the Google Groups "SAP Workflow" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/sap-workflow. For more options, visit https://groups.google.com/d/optout.
