Sorry, but I only have the knldiag files, because I did uninstall 7.4 and got back to 7.3. I got two separate problems: * unable to upgrade following the instructions provided. The software upgrade went apparently fine only when I did the following command sequence: * x_server stop * x_server remove * reboot! * sdbinst (now goes fine). If I try the command sequence without rebooting the sbdinst command fails.
* after a successful upgrade, I tried sdbupd to update a database instance, and kernel.exe crashed leaving me with an unusable db. The knldiag files should contain informations about it. (btw, I sent this file also to Martin Brunzema this morning)
* just to give you an idea of the reboots I needed to perform, I also tried to uninstall using sdbuninst -all after dropping all database instances and it was complaining that the db instances were still there... I had to reboot again to make it realize that I had dropped them. After a good number of reboot I could finally come back to 7.3...
Best regards Andrea Aime
Bautz, Christoph wrote:
> Hallo Andrea, Hallo Stephen
>
> could you please send us your installation log files according the update to SAP DB 7.4
> to find out why the x_server could not be removed during the installation.
> You will find these log files in the <indep_data>\wrk directory.
>
> As far as I know you will get this error, when the serv.exe file is deleted before the service is removed.
> So you have first to stop the x_server, then you have to remove the x_server and the you may delete or update the x_server.
>
> SDBINST and SDBUPD should remove the service before the file is updated.
> A reboot should not be necessary.
>
> regards
> Christoph Bautz, SAP Labs Berlin
>
> -----Ursprüngliche Nachricht-----
> Von: Andrea Aime [mailto:[EMAIL PROTECTED]
> Gesendet: Montag, 24. Februar 2003 14:08
> An: [EMAIL PROTECTED]
> Betreff: Re: Why are 7.4 upgrade problems and questions being ignored?
>
>
> Stephen Gutknecht (SAPDB) wrote:
>> Bogdan posted the same message _3 times_ in _10 days_ and SAP has not
>> answered it.
>>
>> Is there someone assigned to help upgrade questions?
>>
>> Daniel Ellermann's questions were also not answered. My early question also
>> was not answered.
>>
>> Frankly, I found the upgrade documentation confusing. I've been using SAPDB
>> in production for 2 years on 6 servers, so it isn't like I'm a newbie.
>>
>> Stephen Gutknecht
>>
>
> I'm also experiencing problems... moreover, the install/update guide
> seems to have been updated today, without notice... I pointed out
> a spelling error in the first one (there was an "x_server Stopp"
> command, inexistent). And now, the new guide contains a new error!
> I copy from the pdf:
>
> ...
> You can use the following commands at the command prompt to do this:
> dbmcli –d <database_name> -u <userid>,<password> db_offline
> dbmcli –d <database_name> -u <userid>,<password> x_server stop
> ...
>
> The second line is wrong... should be only x_server stop. An moreover,
> if I try to upgrade by only stopping x_server and not uninstalling
> it with x_server remove (and rebooting) the upgrade process fails.
> Does _anyone_ tries the instructions given before publishing them?
>
> I'm really grateful to sap developers for the work they did on the
> software, but since there are people using it in production systems some
> more attention to this kind of details would be more than welcomed.
>
> Best regards
> Andrea Aime
>
>
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knldiag.zip
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