Not sure if it's related, but it appears that you can't configure
instances now either, it just throws an AWS error.

Very frustrating, we signed up as a paid user to give Scalr a run, and
put a customer on it. Tomorrow as luck would have it we need to have
this customer live, so as a test run we spawned a few extra instances
for testing..... Now we can't configure the roles, so when we try to
terminate them, they keep respawning, costing $$

It's a great GUI and concept, but it's frustrating that first these
DNS issues happened and now other portions of this service appear to
be failing. Shaking our confidence in the paid product a bit at the
moment.

Anyone else having strange issues since these DNS problems came up ?

Matthew

On May 12, 8:16 pm, Donovan Bray <[email protected]> wrote:
> I also disliked that when we tried to call Intridea to inform you guys
> of the urgent problem, your phone system just hung up on us and nobody
> answered the phone.
>
> It's extremely frustrating to not have some kind of modicum of
> emergency support/contact available.
>
> Further it would be handy if SCALR actually maintained your own
> twitter account for outages announcements.  Intridea's was entirely
> unhelpful.
>
> I found this whole experience unnerving, because my hands were tied,
> and I couldn't raise anybody and get some kind of positive
> confirmation that a resolution was in the works.  We ended up using
> Elastic fox and creating some records on our primary dns (outside of
> scalr) to restore some connectivity to our production cluster for our
> customers.  We are also immediately setting up our own secondary dns
> zones for each of our farms.
>
> On Tue, May 12, 2009 at 4:59 PM, Igor V. Savchenko (DicsyDel)
>
>
>
> <[email protected]> wrote:
>
> > Network expansion is being worked on. We're working on setting up a
> > server at LayeredTech and vps in Europe.
>
> > On May 13, 1:24 am, Joel Franusic <[email protected]> wrote:
> >> Why are all the Scalr DNS servers hosted in the same datacenter?
>
> >> On May 12, 3:19 pm, Nickolas Toursky <[email protected]> wrote:
>
> >> > Hi guys,
>
> >> > ThePlanet DC which hosts Scalr servers is currently experiencing an 
> >> > outage.
> >> > We are waiting for feedback from ThePlanet currently.
>
> >> > Nick
>
> >> > On Wed, May 13, 2009 at 1:05 AM, Jackie CC
>
> >> > <[email protected]> wrote:
>
> >> > > I just realized the problem. We also have a server farm hosted at
> >> > > theplanet.com our servers there are down as well.
> >> > >http://ws.arin.net/whois/?queryinput=174.132.126.27
>
> >> > > SCALR.NET is hosted on THEPLANET.com servers
>
> >> > >http://forums.theplanet.com/index.php?showtopic=91526-Hide quoted text -
>
> >> - Show quoted text -- Hide quoted text -
>
> - Show quoted text -

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