Sam,

You should add these nameservers for your domain yourself using
registrar interface.

Nick

2009/8/24 Sam <[email protected]>:
>
>>> We will add the ns3 and ns4 nameservers to all accounts by default.
> Could you please inform us when you finish with these updates? i.e. NS
> update for all clients - add server 3 and 4
>
> Many thanks
>
>
> On Aug 23, 12:47 am, "Igor V. Savchenko (DicsyDel)"
> <[email protected]> wrote:
>> Theplanet have solved the issue. scalr.net is back online.
>>
>> On Aug 23, 2:25 am, Rene Glembotzky <[email protected]> wrote:
>>
>>
>>
>> > When will you make the NS update?
>>
>> > On 23 Aug., 01:20, Sebastian Stadil <[email protected]> wrote:
>>
>> > > If you are not using the ns3.scalr.net and ns4.scalr.net name servers, 
>> > > then
>> > > this likely affects you as well.
>>
>> > > ns1.scalr.net and ns2.scalr.net are at the planet
>> > > ns3.scalr.net and ns4.scalr.net are in a different geographic location
>> > > (respectively ec2 us and ec2 europe)
>>
>> > > We will add the ns3 and ns4 nameservers to all accounts by default.
>>
>> > > On Sat, Aug 22, 2009 at 4:15 PM, Rene Glembotzky 
>> > > <[email protected]>wrote:
>>
>> > > > Unfortunately farm IS down - servers are pingable but dns does not
>> > > > resolve.
>>
>> > > > The app of farmID 1746 and scalr.net are not reachable at present.
>>
>> > > > On 23 Aug., 00:57, Sebastian Stadil <[email protected]> wrote:
>> > > > > Yes, we are posting updates on Twitter as they come in.
>> > > > > EC2 is not affected, so there is no downtime for Scalr.net farms. 
>> > > > > However
>> > > > > they are not monitored during this period.
>>
>> > > > > On Sat, Aug 22, 2009 at 3:48 PM, Rene Glembotzky 
>> > > > > <[email protected]
>> > > > >wrote:
>>
>> > > > > > Reply from Scalr voa twitter:
>>
>> > > > > > "Routing issues at The Planet. Ticket submitted."
>> > > > > >http://twitter.com/scalr-Hide quoted text -
>>
>> > - Show quoted text -
> >
>

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