Igor,

Thank you for the quick response. I'll take a day or two to experiment. 
 Initially, I want to say they are slightly older 4.5.1 agents... but let 
me find out the exact answer(s).

On Monday, July 25, 2016 at 3:55:27 PM UTC-6, DicsyDel wrote:
>
> Hi Jay, 
>
> What is you Scalr version and what version of agent is running on 
> these failed servers? 
>
> Regards, 
> Igor 
>
> On 25 July 2016 at 14:52, Jay Farschman <[email protected] <javascript:>> 
> wrote: 
> > Hello, 
> > 
> > PROBLEM 
> > User's suspend VM/Instances in AWS at night and then resume them later. 
> > Mostly this works great, but sometimes it fails. When it fails I will 
> take 
> > remedial actions and this fixes many things. I'll walk through the 
> ACTIONS 
> > below and ask for any feedback on what I could do differently or perhaps 
> a 
> > different order: 
> > 
> > 
> > ACTIONS 
> > To correct for instances stuck Resuming, or Rebooting: 
> > 
> > Firewall on Instance -  I'll check the firewall on the instance to make 
> sure 
> > I have open port 8008-8013 TCP as well as UDP. 
> > Soft Reboot Instance -  From the Scalr Interface I'll issue a hard 
> reboot. 
> > The results fall into three buckets 
> > 
> > Reboot Successful (Normal) - The instance works now. 
> > Reboot (Resuming) - The never seems to get out of the "Resuming" state, 
> but 
> > the AWS Console shows the instance running.  Users are learning that 
> they 
> > can just log in even when it says resuming.  This is annoying. 
> > Reboot (NO Love) - This system is not rebooting. I can go into the AWS 
> > Console and start it up from there, but I have no method of getting 
> things 
> > back in sync. 
> > 
> > ????? 
> > 
> > 
> > One other thing... mostly it's Windows system, but not all of them, not 
> even 
> > the majority of them.  Maybe 1 in 10. 
> > 
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