Igor,
Your idea that the agent number might be the problem seemed correct. The
affected system were all initially 4.5.1 and I've brought them up to 4.9.4.
BUT, I have one more system that is stuck in the "REBOOTING" Status.
In addition to my other steps, I was also tried logging into the system
uninstalling and then reinstalling the Scalarizr agent. That did not work
*ACTIONS*
To correct for instances stuck Resuming, or Rebooting:
1. *Firewall on Instance - * I'll check the firewall on the instance to
make sure I have open port 8008-8013 TCP as well as UDP.
2. *Soft Reboot Instance - * From the Scalr Interface I'll issue a hard
reboot. The results fall into three buckets
1. *Reboot Successful (Normal)* - The instance works now.
2. *Reboot (Resuming)* - The never seems to get out of the "Resuming"
state, but the AWS Console shows the instance running. Users are
learning
that they can just log in even when it says resuming. This is annoying.
3. *Reboot (NO Love)* - This system is not rebooting. I can go into
the AWS Console and start it up from there, but I have no method of
getting
things back in sync.
3. *Uninstall and Reinstall Scalarizr Agent* -
if I did around in the Windows 2012r2 Event viewer I can find an error
message
The instance's SvcRun() method failed
Traceback (most recent call last):
File
"C:\opt\scalarizr\4.9.4\embedded\lib\site-packages\pywin32-219-py2.7-win-amd64.egg\win32serviceutil.py",
line 835, in SvcRun
self.SvcDoRun()
File
"C:\opt\scalarizr\4.9.4\embedded\lib\site-packages\scalarizr-4.9.4-py2.7.egg\scalarizr\updclient\app.py",
line 61, in SvcDoRun
self._upd.serve_forever()
File
"C:\opt\scalarizr\4.9.4\embedded\lib\site-packages\scalarizr-4.9.4-py2.7.egg\scalarizr\util\__init__.py",
line 824, in serve_forever
self.start()
File
"C:\opt\scalarizr\4.9.4\embedded\lib\site-packages\scalarizr-4.9.4-py2.7.egg\scalarizr\util\__init__.py",
line 844, in start
self.do_start()
File
"C:\opt\scalarizr\4.9.4\embedded\lib\site-packages\scalarizr-4.9.4-py2.7.egg\scalarizr\updclient\app.py",
line 198, in do_start
sys.exit(1)
SystemExit: 1
%2: %3
>>
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