We will need /var/log/scalarizr_debug.log file from the failed VM. You can send it to igor [at] scalr.com
Thanks, Igor On 15 August 2016 at 08:59, Marc O'Brien <m...@scalr.com> wrote: > Hi Patrick, > > Could you attach the full error log here? There was previously a similar > issue related to Python version that has since been resolved in Enterprise > Scalr 6.0.1. Error log should hopefully provide a bit more context for us. > > Many thanks, > Wm. Marc O'Brien > Scalr Technical Support > > > On Saturday, August 13, 2016 at 11:12:48 AM UTC-6, Patrick Vinas wrote: >> >> I've got both Openstack and AWS environments in an account in scalr >> (5.11.22 Community, scalarizr agent v. 4.8.2 (stable) and 4.9.9 (latest) ) >> >> The only issue I'm having with launching a farm is with roles that are >> launching in Openstack with a storage volume attached. All AWS roles, and >> all Openstack roles without cinder storage volumes, launch successfully. >> >> The error in the UI Servers->Initialization progress is "SSL exception >> connecting to https://<controller>:5000/v3/auth/tokens: [SSL: >> CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:590)" >> >> First tried adding my internal CA cert to the system trust for the image, >> to no effect. I can ssh into the failed instances, and I've verified that I >> can connect to the keystone service at that port (curl >> https://<controller>:5000/v3 returns as expected). There aren't any errors >> in the keystone or cinder logs, and the Scalr internal messaging and system >> logs look fine. If I turn off SSL verification of endpoints in the >> environment settings, this error persists. >> >> Does anyone have any ideas for further troubleshooting? > > -- > You received this message because you are subscribed to the Google Groups > "scalr-discuss" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to scalr-discuss+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "scalr-discuss" group. To unsubscribe from this group and stop receiving emails from it, send an email to scalr-discuss+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
