Hi Patrick, Can you provide a screenshot of your Openstack cloud credentials configuration? You can mask your credentials. We are looking for the current status of the checkbox for "Enable SSL certificate verification for Keystone endpoints."
Many thanks, Wm. Marc O'Brien Scalr Technical Support On Wednesday, August 17, 2016 at 3:11:10 PM UTC-6, Patrick Vinas wrote: > > Thanks, Igor and Marc. Debug log is attached, with domain obfuscated. > > On Monday, August 15, 2016 at 4:53:40 PM UTC-5, DicsyDel wrote: >> >> We will need /var/log/scalarizr_debug.log file from the failed VM. You >> can send it to igor [at] scalr.com >> >> Thanks, >> Igor >> >> On 15 August 2016 at 08:59, Marc O'Brien <[email protected]> wrote: >> > Hi Patrick, >> > >> > Could you attach the full error log here? There was previously a >> similar >> > issue related to Python version that has since been resolved in >> Enterprise >> > Scalr 6.0.1. Error log should hopefully provide a bit more context for >> us. >> > >> > Many thanks, >> > Wm. Marc O'Brien >> > Scalr Technical Support >> > >> > >> > On Saturday, August 13, 2016 at 11:12:48 AM UTC-6, Patrick Vinas wrote: >> >> >> >> I've got both Openstack and AWS environments in an account in scalr >> >> (5.11.22 Community, scalarizr agent v. 4.8.2 (stable) and 4.9.9 >> (latest) ) >> >> >> >> The only issue I'm having with launching a farm is with roles that are >> >> launching in Openstack with a storage volume attached. All AWS roles, >> and >> >> all Openstack roles without cinder storage volumes, launch >> successfully. >> >> >> >> The error in the UI Servers->Initialization progress is "SSL exception >> >> connecting to https://<controller>:5000/v3/auth/tokens: [SSL: >> >> CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:590)" >> >> >> >> First tried adding my internal CA cert to the system trust for the >> image, >> >> to no effect. I can ssh into the failed instances, and I've verified >> that I >> >> can connect to the keystone service at that port (curl >> >> https://<controller>:5000/v3 returns as expected). There aren't any >> errors >> >> in the keystone or cinder logs, and the Scalr internal messaging and >> system >> >> logs look fine. If I turn off SSL verification of endpoints in the >> >> environment settings, this error persists. >> >> >> >> Does anyone have any ideas for further troubleshooting? >> > >> > -- >> > You received this message because you are subscribed to the Google >> Groups >> > "scalr-discuss" group. >> > To unsubscribe from this group and stop receiving emails from it, send >> an >> > email to [email protected]. >> > For more options, visit https://groups.google.com/d/optout. >> > -- You received this message because you are subscribed to the Google Groups "scalr-discuss" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
