I am sorry, I was looking at the wrong set of servers.  Sorry for the 
confusion.  Looks like we are getting a 500 error from the requests.

127.0.0.1 (for "172.23.11.203") - - [27/Jan/2017:17:27:41 +0000] "GET 
/api/v1beta0/account/roles/ HTTP/1.1" 500 129 "-" "python-requests/2.13.0"


--
Jeff

On Thursday, January 26, 2017 at 6:07:56 PM UTC-7, Jeff Gojkovich wrote:
>
> Marc,
>
> The relevant section of the config file looks like this..
>
> app[:configuration] = {  # Add extra configuration here
>   :scalr => {
>     :azure => {
>       :app_client_id => 'xxxxxx',
>       :app_secret_key => 'xxxxx'
>     },
>
>     :system => {
>       :api => {
>         :enabled => true,
>         :allowed_origins => '*'
>       },
>     },
>
>     :openstack => {
>        :instances_connection_policy => 'public'
>     },
>
>
>
> I do not see anything in the logs that would indicate the request is even 
> making it that far. The system is lightly used, when I try and hit the api 
> nothing is written to the httpd or php log files.  Anything else I should 
> look for? 
> Does the API communicate through the same port and service as the http 
> interface?
>
> --
> Jeff
>
> On Thursday, January 26, 2017 at 4:14:14 PM UTC-7, Marc O'Brien wrote:
>>
>> Hi Jeff,
>>
>> Typically these types of errors are due to API failure.  Can you confirm 
>> that you have set up APIv2 <https://api-explorer.scalr.com/> on your 
>> Scalr server and that your workstation is contained in the allowed origins 
>> setting?  If so, we will want to look in the Scalr server logs for errors 
>> related to your scalr-ctl tests.  Within /opt/scalr-server/var/log you 
>> would want to check the web error logs, as well as the php error logs.  
>> Typically we will find something related there, but do let us know if you 
>> have any troubles with this.  If you do, an upload of your logs here would 
>> be useful.  Let us know if you have any questions.
>>
>> Many thanks,
>> Wm. Marc O'Brien
>> Scalr Technical Support
>>
>>
>> On Thursday, January 26, 2017 at 3:44:00 PM UTC-7, Jeff Gojkovich wrote:
>>>
>>> Hello,
>>>
>>> I am trying to utilize scalr-ctl.  I have installed it successfully with 
>>> pip and then I created a key in scalr to use in the scalr-ctl configure 
>>> prompts, but I am having issues running any of the commands. For example
>>>
>>> $ scalr-ctl images list
>>> Error: Server Error
>>>
>>>
>>> Is there any way to make the output more verbose so that I know what is 
>>> actually going wrong?
>>>
>>>
>>> --
>>> Jeff
>>>
>>

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