Hi Jeff,

Here is the error: PHP Fatal error: Uncaught exception 'RuntimeException' 
with message 'Both LDAP user and password must be provided in the config 
for the scalr.connections.ldap parameter's bag.'

This issue was recently resolved in this previous thread 
<https://groups.google.com/forum/#!topic/scalr-discuss/V23_FdpKmLo>.  
Config change needed to resolve this is addressed in our LDAP config 
documentation 
<https://scalr-wiki.atlassian.net/wiki/display/docs/Enabling+LDAP+Authentication>
 
under the header for "API Key Authentication when using LDAP."  Let us know 
if this does the trick for you.

Many thanks,
Wm. Marc O'Brien
Scalr Technical Support

On Friday, January 27, 2017 at 10:58:03 AM UTC-7, Jeff Gojkovich wrote:
>
> I have attached the entire log dir
>
> --
> Jeff
>
> On Friday, January 27, 2017 at 10:46:57 AM UTC-7, Marc O'Brien wrote:
>>
>> Hi Jeff,
>>
>> Can you attach your httpd and php log directories here?  There should be 
>> an error message with a better description of the reason for the failure 
>> there.
>>
>> Many thanks,
>> Wm. Marc O'Brien
>> Scalr Technical Support
>>
>>
>> On Friday, January 27, 2017 at 10:37:33 AM UTC-7, Jeff Gojkovich wrote:
>>>
>>> I am sorry, I was looking at the wrong set of servers.  Sorry for the 
>>> confusion.  Looks like we are getting a 500 error from the requests.
>>>
>>> 127.0.0.1 (for "172.23.11.203") - - [27/Jan/2017:17:27:41 +0000] "GET 
>>> /api/v1beta0/account/roles/ HTTP/1.1" 500 129 "-" "python-requests/2.13.0"
>>>
>>>
>>> --
>>> Jeff
>>>
>>> On Thursday, January 26, 2017 at 6:07:56 PM UTC-7, Jeff Gojkovich wrote:
>>>>
>>>> Marc,
>>>>
>>>> The relevant section of the config file looks like this..
>>>>
>>>> app[:configuration] = {  # Add extra configuration here
>>>>   :scalr => {
>>>>     :azure => {
>>>>       :app_client_id => 'xxxxxx',
>>>>       :app_secret_key => 'xxxxx'
>>>>     },
>>>>
>>>>     :system => {
>>>>       :api => {
>>>>         :enabled => true,
>>>>         :allowed_origins => '*'
>>>>       },
>>>>     },
>>>>
>>>>     :openstack => {
>>>>        :instances_connection_policy => 'public'
>>>>     },
>>>>
>>>>
>>>>
>>>> I do not see anything in the logs that would indicate the request is 
>>>> even making it that far. The system is lightly used, when I try and hit 
>>>> the 
>>>> api nothing is written to the httpd or php log files.  Anything else I 
>>>> should look for? 
>>>> Does the API communicate through the same port and service as the http 
>>>> interface?
>>>>
>>>> --
>>>> Jeff
>>>>
>>>> On Thursday, January 26, 2017 at 4:14:14 PM UTC-7, Marc O'Brien wrote:
>>>>>
>>>>> Hi Jeff,
>>>>>
>>>>> Typically these types of errors are due to API failure.  Can you 
>>>>> confirm that you have set up APIv2 <https://api-explorer.scalr.com/> 
>>>>> on your Scalr server and that your workstation is contained in the 
>>>>> allowed 
>>>>> origins setting?  If so, we will want to look in the Scalr server logs 
>>>>> for 
>>>>> errors related to your scalr-ctl tests.  Within /opt/scalr-server/var/log 
>>>>> you would want to check the web error logs, as well as the php error 
>>>>> logs.  
>>>>> Typically we will find something related there, but do let us know if you 
>>>>> have any troubles with this.  If you do, an upload of your logs here 
>>>>> would 
>>>>> be useful.  Let us know if you have any questions.
>>>>>
>>>>> Many thanks,
>>>>> Wm. Marc O'Brien
>>>>> Scalr Technical Support
>>>>>
>>>>>
>>>>> On Thursday, January 26, 2017 at 3:44:00 PM UTC-7, Jeff Gojkovich 
>>>>> wrote:
>>>>>>
>>>>>> Hello,
>>>>>>
>>>>>> I am trying to utilize scalr-ctl.  I have installed it successfully 
>>>>>> with pip and then I created a key in scalr to use in the scalr-ctl 
>>>>>> configure prompts, but I am having issues running any of the commands. 
>>>>>> For 
>>>>>> example
>>>>>>
>>>>>> $ scalr-ctl images list
>>>>>> Error: Server Error
>>>>>>
>>>>>>
>>>>>> Is there any way to make the output more verbose so that I know what 
>>>>>> is actually going wrong?
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Jeff
>>>>>>
>>>>>

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