Hi,

Can you please send me full scalarizr logs: /var/log/scalarizr_*.log files.

Thanks,
Igor

On 13 April 2017 at 05:29, <matthieu.serre...@gmail.com> wrote:

> One of my instances stucked in 'resuming' state was using scalarizr 5.2.11.
> I upgraded it to 5.4 manually (with sudo apt-get install scalarizr).
>
> The instance is still in resuming state but when I go to "Extented
> instance information" > "Scalr Internal Properties", I can see that
> scalr.version property has been updated to 5.4 so I guess it means the
> agent and my scalr server are able to communicate, so I would exclude a
> network cause.
>
> I am still not able to go back to a normal state without a reboot, which
> is pretty annoying.
>
> Matt
>
>
>
>
> On Wednesday, March 15, 2017 at 1:18:23 PM UTC+1, Matthieu Serrepuy wrote:
>>
>> Hi !
>>
>> As it seems to be caused by the agent upgrade, what is the best way to
>> disable agent auto-update (I'd rather upgrade them one by one and choose
>> when I'll upgrade them) ?
>> I supposed I should set scalr.scalarizr_update.mode, but not sure which
>> value I should choose between solo and client.
>>
>> Anybody has a clear explanation about the difference between these two
>> modes ?
>>
>> Thanks,
>>
>> Regards,
>>
>> Matt
>>
>> On Monday, March 13, 2017 at 1:05:06 PM UTC+1, Matthieu Serrepuy wrote:
>>>
>>> Hi !
>>>
>>> I am still looking for a way to solve/mitigate the issue when it is
>>> happening.
>>> I Used to terminate the instance to solve the issue (as it blocks the
>>> scaling) but it seems a reboot solve it. So it is probably a mater of
>>> restarting a good service but I can't find the good one or the good thing
>>> to trigger to re-schedule a connection :(
>>>
>>> Anybody else is having this issue and is able to solve it without
>>> downtime ?
>>>
>>> On Thursday, February 9, 2017 at 5:38:31 PM UTC+1,
>>> ryann...@pingidentity.com wrote:
>>>>
>>>> We have this problem as well. frequently it's just an issue with the
>>>> scalrizer agent not being able to start. either from uncaught python
>>>> exceptions to the update client not being able to resolve the url to the
>>>> repo etc. for most of our issues bypassing scalr and getting credentials
>>>> from AWS/Azure and manually updating the scalrizer agent fixes the issue,
>>>> In most of these instances the scalrizer logs are unavailable via scalr
>>>> since the update agent can't start the scalrizer agent and so there is no
>>>> logs passed to the admin node.
>>>>
>>>> On Thursday, February 9, 2017 at 2:27:19 AM UTC-7, Matthieu Serrepuy
>>>> wrote:
>>>>>
>>>>> Hi !
>>>>>
>>>>> I am having the exact same behavior.
>>>>> We are using Azure as provider and some times, some instances switch
>>>>> to "Resuming" state.
>>>>> I couldn't find anything obvious in the scalarizr logs on my own.
>>>>>
>>>>> Looking at tcpdump, I couldn't find traffic between our scalr instance
>>>>> and the problematic one.
>>>>>
>>>>> I was not paying so much attention to this, but it seems it prevents
>>>>> the auto-scaling to work properly.
>>>>>
>>>>> Can I have assistance on how to troubleshoot this issue ? Next time it
>>>>> happens I'll be glad to provide logs or traces to fix this issue for good.
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Matt
>>>>>
>>>>> On Tuesday, November 15, 2016 at 6:58:07 PM UTC+1, Marc O'Brien wrote:
>>>>>>
>>>>>> Hi Rajeev,
>>>>>>
>>>>>> More details are needed to begin looking in to this issue.  What
>>>>>> version of Scalr are you using? What Cloud Provider, and what steps are
>>>>>> taken leading up to this behavior?  Are instances showing as "Running" in
>>>>>> the Cloud Provider dashboard when Scalr shows them as "Resuming" or are
>>>>>> they showing the same status there as well?  Scalarizr agent logs will be
>>>>>> useful as well if you can upload them here.
>>>>>>
>>>>>> Many thanks,
>>>>>> Wm. Marc O'Brien
>>>>>> Scalr Technical Support
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Monday, November 14, 2016 at 11:31:41 PM UTC-7, Rajeev Gangur
>>>>>> wrote:
>>>>>>>
>>>>>>> Hello
>>>>>>>
>>>>>>> the Scalar server instance is in "*resuming" *status continuously
>>>>>>> ..for almost half day to a day.. it does not enable pause or resume
>>>>>>> option..Can somebody help how it can be made running status again?
>>>>>>>
>>>>>>> Regards
>>>>>>> Rajeev
>>>>>>>
>>>>>> --
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