If your loss is less than $50K, the FBI is unlikely to help you unless your case can be included in another investigation. You should still Report it. Or you'll never know. According to requirements put in place by our current administration, if you call the FBI on the phone, someone will take your report regardless of loss.So, if you call the FBI, they may not be able to do anything for you, but they should take your statement and give you a case number. This is a change from previous years. Let us all know if this is not the case.This is my understanding of the laws and procedures as they exist. They're still unlikely to do anything for you unless you can demonstrate damages in excess of $50k.
Report your attack to your local police department. Do not call 911 unless you are currently under physical threat. Call your local police department directly, they are who you pay taxes to. If possible, go to your local PD in person and don't leave until you have a copy of the report you filed. Bring print-outs of your pertinent logs. Bring all logs you can w/o compromising information that is private to your users. Your local PD will file the report and if they can help you they will. If you want to know how to get your federal and local law involved, that's how. I won't speak to efficacy, or willingness to act, that's up to the LEO's in question, the case at hand, and how low all tax payers set the bar. But if you can bring any amount of information regarding crimes against your company to any LEO, that's likely a good thing. At least then, it's on the books and statistics will be updated. If you don't report it... you aren't even statistics. If you don't report your loss and the attacks, I guarantee you that nothing will happen. --J
