On 05/26/2015 07:46 AM, Konstantin Olchanski wrote:

I sense a misconception.

There is no obligation from Red Hat to act on your bug reports.

You are not a customer, you are nobody to them.

To become a customer, you have to pay money,
purchase licenses, purchase paid support, etc.


K.O.


Hi Konstantin,

No misconception.

Whenever I post to Red Hat's BZ, I clearly state that I am
"coming from the community".  I basically throw myself
on their mercy.

I have been very impressed with the amount of stuff they
have fixed for me.  This is one of the reasons why I would
hate to go to another disto.  (That and all the intellectual
property I would lose.)

It is in Red Hat's interest to pay attention to bugs posted
from the community.  It assists with Kaizen (constant
improvement).

On the bright side, I did figure out Wine 32 on SL7.

-T

--
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Computers are like air conditioners.
They malfunction when you open windows
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