In the first line of this, you'll all see why I ripped as much of M$'s
software out of my laptop as I could the day I bought it...

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How Microsoft Crowdsourced the Making of Office 2010

   - By Brian X. Chen <http://www.wired.com/gadgetlab/author/bxchen/> [image:
   Email Author] <[email protected]>
   - June 29, 2010  |
   - 8:07 pm  |
   - Categories:
Miscellaneous<http://www.wired.com/gadgetlab/category/uncategorized/>
   -

  For several years, Denise Carlevato has studied millions of mouse clicks
and keystrokes made by anonymous computer users from all over the world. Her
objective: to make Microsoft Office better fit the way millions of people
work.
“We were making many decisions based on … what customers wanted us to do.”
–Microsoft VP P.J. Hough

Months before Microsoft rolled out the latest version of its productivity
suite, Office 2010, 9 million people downloaded its beta version to test the
software and provide feedback. As part of the program, Microsoft collected 2
million comments from beta testers. An additional 600 people participated in
Microsoft’s Virtual Research Lab, where Carlevato and her colleagues could
observe how people were using new features.

Read More
http://www.wired.com/gadgetlab/2010/06/microsoft-office-2010/#ixzz0sQPin0YX


-- 
"If all the world's a stage and we are merely players, who the bloody hell
wrote the script?" -- Charles E Grant

http://www.youtube.com/watch?v=fQUxw9aUVik

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