Also,

I don't see any error message in the activity log when there is a status
resolution failure. The commit is a success, but I don't see any updates in
the bugs db or Bugzilla for that bug.

Thanks,
Manjit

-----Original Message-----
From: manjit [mailto:[EMAIL PROTECTED] 
Sent: Monday, January 28, 2008 12:32 PM
To: 'Pawan Mohan Sharma'; 'Kristis Makris'
Cc: '[email protected]'
Subject: RE: [scmbug-users] RE: log comments not reflected in Bugzilla

Kris,

I tried giving an invalid product name. It didn't allow me to commit -

Mon Jan 28 12:30:08 2008 127.0.0.1:34709 Processing connection from
localhost
Mon Jan 28 12:30:08 2008 127.0.0.1:34709 Processing an 'activity_verify' for
bug id '3' from SCM user 'manjit'
Mon Jan 28 12:30:08 2008 127.0.0.1:34709 Bug '3' does not belong to the
product 'fdgdfhdhdh'. It belongs to product 'TestProduct'.
Mon Jan 28 12:30:08 2008 127.0.0.1:34709 Connection from localhost processed
Mon Jan 28 12:30:08 2008 reaped 18078

Thanks,
Manjit

-----Original Message-----
From: Pawan Mohan Sharma [mailto:[EMAIL PROTECTED] 
Sent: Monday, January 28, 2008 10:01 AM
To: 'Kristis Makris'; 'manjit'
Cc: [email protected]
Subject: RE: [scmbug-users] RE: log comments not reflected in Bugzilla

I have double checked that SCMBUG is able to communicate with MYSQL and we
even tried all this with the wrong bug id also, at that point we can see the
error in the activity logs.

But when the product name and the bug id is correct then it simply shows a
message as follows which is of no help.

"Fri Jan 25 14:56:02 2008 127.0.0.1:47568 Processing connection from
localhost
Fri Jan 25 14:56:02 2008 127.0.0.1:47568 Processing an 'activity_verify' for
bug id '3' from SCM user 'manjit'
Fri Jan 25 14:56:02 2008 127.0.0.1:47568 Connection from localhost processed
Fri Jan 25 14:56:02 2008 reaped 17146"

Mike:

I have tried your updated glue.conf and it didn't worked as expected (still
facing the same problem)

Thanks,
Pawan

-----Original Message-----
From: Kristis Makris [mailto:[EMAIL PROTECTED] 
Sent: Friday, January 25, 2008 10:13 PM
To: manjit
Cc: 'Pawan Sharma'; [email protected]
Subject: Re: [scmbug-users] RE: log comments not reflected in Bugzilla

On Wed, 2008-01-23 at 10:20 -0700, Kristis Makris wrote:
> 2) What is the error message you get from the failure to resolve bugs ?

Manjit, can you answer this question please ?

Also, can you change in glue.conf the following:

        product_name_definition => {
            type => 'manual',
            value => 'TestProduct'
            },

into


        product_name_definition => {
            type => 'manual',
            value => '__Invalid_product_name__'
            },

and try to commit ? The commit should fail with an error message saying
there is no such product name.

I have a suspicion that the backend is not contacting the database
correctly, e.g. due to an incorrect permissions or username/password
issue.


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