Chris, There are SaaS solutions like WalkMe.com and others I can't remember, that let you build help content by pointing-and-clicking via a Firefox plugin, and then just paste a bit of JS into your <head> to activate it. I have not used it in anger but it looks like it might fit the bill if you don't want to spend the time building a bespoke solution.
-- Regards, John Lynch CTO, Kaleo Software [email protected] On Apr 15, 2013, at 9:32 PM, Chris McCann <[email protected]> wrote: > SD Ruby, > > I've got an app whose users average about 68 years young. It also happens to > be the very first Rails app I built, so it's far from great and certainly > isn't as intuitive and user friendly as I'd like, and my user base is a bit > tech challenged. > > While the real solution is to gradually improve the application so it's > obvious even to non-Internet savvy folks how to use it I'm in a bit of a > crunch at the moment, both in time to devote to an overhaul and because the > app is going to be getting a lot more usage soon thanks to an impending > service contract. > > Can SD Ruby suggest any gems that provide a framework for user help > functionality, possibly context-sensitive (by controller and action, > perhaps)? Such a gem would allow me to immediately add some much needed > guidance to the application. > > My google fu isn't strong on this one. The word "help" is usually a plea for > assistance, not a description of the functionality the gem provides! > > Cheers, > > Chris > > -- > -- > SD Ruby mailing list > [email protected] > http://groups.google.com/group/sdruby > --- > You received this message because you are subscribed to the Google Groups "SD > Ruby" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > > -- -- SD Ruby mailing list [email protected] http://groups.google.com/group/sdruby --- You received this message because you are subscribed to the Google Groups "SD Ruby" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
