Hi John,

I think Heroku could have been a fine choice for the app I'm working on,
but I inherited it from someone else. It is an app that already has
customers and a 4 machine deployment on ec2. Honestly when I took on the
project, I overlooked the whole existing devops side of it because I
thought the company already had that part in hand and just needed some new
features. We live and learn. But rather than telling the client "I don't do
that stuff" I want to help them out.

And the service I'm looking for isn't just answering phones at 3 am but
actually having expertise in dev ops. Knowing how to measure and monitor
machine usage, knowing how to spin up new instances if needed,
understanding the deployment architecture (aka these machines are queue
processing machines and these ones are web hosting, app serving machines
etc), being able to dig into the current architecture and tell me if we
have backup and restore capabilities or whether we're exposed...

Even if I take on dev ops myself -- ec2 or heroku or otherwise, if I'm not
super careful to schedule time around it for monitoring and updates, I can
find myself having surprise days where whether I like it or not, an old
client forces me to give them all my attention for an entire day or more.

If I partner with a person or company that really focuses on this end of
the business, then that frees me up to focus on development and allows me
to handle more clients.

Thanks for the question,
--Jon


On Thu, May 15, 2014 at 11:25 AM, John Lynch <[email protected]>wrote:

> Ian/Jon, just curious why Heroku or other PaaS type services do not work
> for you?
>
> - john
>
>
>
> On Wed, May 14, 2014 at 12:18 PM, Ian Young <[email protected]> wrote:
>
>>  This is something I often wish for as well, so if anyone passes Jon
>> recommendations, please send them to me or the whole list as well!
>>
>> As a solo freelancer, I want to be able to offer some clients an
>> end-to-end "I'll take care of it" sort of service, but ops is a crucial
>> piece of that, and I will not volunteer to answer the phone at 3am because
>> a network switch went down. I'd love to bundle my services with someone
>> else who would have an initial contract to provision infrastructure, write
>> Chef recipes, and get familiar with the project, plus a retainer for
>> security updates and maintenance, plus an "emergency rate" for outages.
>>
>> Is anyone doing this sort of thing at a medium-small scale? This seems
>> like a great business plan for a small devops consultancy.
>>
>> Ian
>>
>>
>> On Wed, May 14, 2014, at 08:55 AM, Jonathan Christensen wrote:
>>
>> Hi all,
>>
>> I've got a client that needs some help with operational support.
>> Basically monitoring of uptime, occasionally restarting services on EC2
>> instances, troubleshooting downtime, being able to know how to properly
>> size and grow a deployment to meet traffic needs, being available not just
>> during business hours... all the stuff that comes with operations.
>>
>> Do you guys know anyone who is independent that does this and enjoys it
>> or a company with reasonable rates and good skills? I can do it myself, but
>> it's not really my favorite thing to do nor my strong suit.
>>
>> Cheers,
>> --Jon
>>
>>
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