[asterisk-users] Call Presence for Offhook/Onhook Only

2012-10-22 Thread Chris Owen

We have a customer with a dozen phones and they want nearly all of them to 
ring.Unfortunately this causes a firestorm of call presence notifications 
that overwhelm something on their network.   Any existing calls get gappy audio 
for a few milliseconds when a new call comes in and when someone picks it up 
due to all the state changes between ringing and not ringing.  They have a T-1 
dedicated to voice so it isn't a bandwidth issue per se.   We've been through a 
handful of routers and QOS settings but nothing has worked.   Turning off the 
busy lamps fixes the problem but of course that isn't really a long term 
solution.

Really I don't think anyone cares about the busy lamps for ringing.   They just 
want to know when someone is on the phone.

Is there any way short of hacking code that we can make notifications ignore 
changes involving ringing and just report inuse/notinuse?

We are using 1.8.x if that matters.

Chris

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Re: [asterisk-users] Call Presence for Offhook/Onhook Only

2012-10-22 Thread Chris Owen
On Oct 22, 2012, at 4:25 PM, Danny Nicholas da...@debsinc.com wrote:

 You could do a simple PHP/Perl script to query hints and ring only the
 not-in-use phones.  Or more simply that that do a ChanIsAvail() against the
 list and ring the returned array. If I do
 ChanIsAvail(line1/line2/line3/line4/line5) and 1 and 3 are in use, it
 returns an array with 2/4/5 and I can Dial the array.

I don't think the problem isn't the phones that are in using getting the 
notifications so much as just the shear number of phones getting them.   If we 
only ring a few phones the problem goes away even if the phone you are on is 
one of the ones getting the notifications.

Chris

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Re: [asterisk-users] Call Presence for Offhook/Onhook Only

2012-10-22 Thread Chris Owen
On Oct 22, 2012, at 4:11 PM, isr...@gmail.com wrote:

 Check the notifyringing option in sip.conf

Interesting.   Looks like exactly what I want other than it looks like it is a 
global only setting?   I'll play with it tonight but any idea if this is still 
global only?

Chris

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Re: [asterisk-users] Call Presence for Offhook/Onhook Only

2012-10-22 Thread Chris Owen
On Oct 22, 2012, at 4:11 PM, isr...@gmail.com wrote:

 Check the notifyringing option in sip.conf

Looks like this really doesn't do what I had hoped:

;notifyringing = no ; Control whether subscriptions already INUSE 
get sent
; RINGING when another call is sent (default: 
yes)

Chris

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Re: [asterisk-users] benefits of asterisk 1.8

2011-06-03 Thread Chris Owen
On Jun 2, 2011, at 11:24 PM, Satish Barot wrote:

 With due respect to Digium work, are there no issues with Asterisk 1.8?
 https://issues.asterisk.org/view_all_bug_page.php

And the first of those is a real show stopper at least for us.   We've got to 
have multiple parking lots and that has been broken since the end of last year 
at least.   We opened that ticket on 12/29/10.

Chris

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Re: [asterisk-users] Discussion: Are we ready to leave 1.4 behind?

2011-04-28 Thread Chris Owen
On Apr 28, 2011, at 9:53 AM, Russell Bryant wrote:

 I don't think it's a separate issue at all.  I would like to see discussion 
 of exactly which issues are preventing users from using Asterisk 1.8.  We're 
 trying to shift focus to those issues and get them resolved as quickly and as 
 efficiently as we can so that we can all move forward.

For us the biggest issue is multi-tenant parking not working.   We've really 
given up testing anything beyond that point because without that feature there 
really isn't any way we could use it.

Chris

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Re: [asterisk-users] Discussion: Are we ready to leave 1.4 behind?

2011-04-28 Thread Chris Owen
On Apr 28, 2011, at 10:21 AM, Russell Bryant wrote:

 For us the biggest issue is multi-tenant parking not working. We've
 really given up testing anything beyond that point because without
 that feature there really isn't any way we could use it.
 
 Broken as compared to 1.6.2?  I ask since that feature wasn't in 1.4.

As compared to 1.6.1.x.   We were using it precisely because we had to have 
multi-tenant parking.

 Can you point to a bug report?  I'd like to understand better what's not 
 working.

https://issues.asterisk.org/view.php?id=18553

Basically for several versions of 1.6.2.x and all 1.8.x that we've tested, when 
you park a call it gets parked in the first parking lot regardless of what 
context the call is in when it is parked.

Chris

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Re: [asterisk-users] Asterisk 1.8.3

2011-04-07 Thread Chris Owen

Best I can tell, multi-tenant parking also hasn't worked in any of the 1.8.x 
releases.

Chris

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Re: [asterisk-users] Top Posting

2011-01-18 Thread Chris Owen
On Jan 18, 2011, at 6:42 PM, Chad Wallace wrote:

 We need to ban all versions of outlook until microsoft decides to fix
 it.

Amen.

Chris

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Re: [asterisk-users] Purpose of qualify=yes

2010-09-16 Thread Chris Owen
On Sep 16, 2010, at 10:44 AM, Steve Totaro wrote:

 The other purpose is for DCHP and the IP address of a particular phone
 may change.  If you hard code the phone and the corresponding entry in
 sip.conf, you don't need to register or use qualify.
 
 If the phone is reachable then it will reply and the call will go
 normally.  If it doesn't reply, then on with the dialplan.

Now I'm not sure that makes sense to me.  If the IP address of the phone 
changes and the phone doesn't reregister then yes calls can't get to it but 
neither can the qualify packets.  I'm not sure how sending a qualify helps here.

Chris

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Re: [asterisk-users] Purpose of qualify=yes

2010-09-16 Thread Chris Owen
On Sep 16, 2010, at 10:45 AM, Zeeshan Zakaria wrote:

 I prefer to keep qualify=on for all the extensions, as it gives you an idea 
 which extensions are going to give you trouble. For extensions with qualify 
 value greater than 300 ms you should definitely worry. For extensions at 
 2000ms delay or more, turning qualify off simply means to ignore the obvious 
 problem. Such extensions have communication or network issues which require 
 serious attention. You can set this parameter to, e.g. 3000 ms or more if 
 dealing with 2000 ms delay is unavoidable, but don't turn it off. Afterall 
 even at 2000 ms conversation is not truly real time and not easy.

In our case the problem isn't that the phones are experiencing high latency per 
se but rather than a full pipe plus all these SIP messages is playing hell with 
the QOS stuff.

20 phones in one location times say 4 SIP packets every 2 seconds equals 40 SIP 
packets a second.   That normally isn't a problem but when the pipe gets 
congested then we start seeing issues when a call comes in and 400 BLF notices 
go out etc.  Obviously we can increase the amount of bandwidth reserved for SIP 
traffic but I'm just not sure why we're sending all those packets in the first 
place.

In other words, the qualify traffic is actually causing the problem, not 
revealing it.

Chris



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[asterisk-users] Purpose of qualify=yes

2010-09-15 Thread Chris Owen

We have a tenant who has been having issues with a congested connection and in 
trouble shooting it we've noticed that there seems to be a lot of SIP traffic 
even when none of the phones are doing anything.

We've determined that this traffic is mostly INFO packets generated by setting 
qualify=2000.   I understand that 2000 ms is the default value for the 
qualification parameter but what I'm unclear on is exactly what the purpose of 
having asterisk qualify the phones is.

I know that in a NAT situation, qualifications can help keep UDP sessions open 
in the firewall but in our case most phones are not behind NAT.

I realize qualifying phones is also how asterisk keeps track of who is 
available for things like BLF but surely it doesn't need to do that every 2 
seconds to keep the BLFs reasonably current.

So I guess my question is what is the real purpose of the qualify setting in a 
non-NAT situation and can one safely set the qualification as something higher. 
  I'd think something like 15 seconds would be more than enough for BLFs and 
the like.

Chris



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Re: [asterisk-users] Being attacked by an Amazon EC2 ...

2010-04-20 Thread Chris Owen

On Apr 20, 2010, at 5:18 PM, Frank Bulk wrote:

 Please take note of their posting:
   https://aws.amazon.com/security/
 which discusses the issue and what they're doing to improve response.

This is an incredibly lame post on their part.   They go out of their way to 
point out there was nothing unique about this attack that made it require that 
it come from EC2.   However, that isn't true.   Had this attack come from 
anywhere else it would have been shut down _days_ before it was on EC2.

Chris

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Re: [asterisk-users] Being attacked by an Amazon EC2 ...

2010-04-12 Thread Chris Owen
On Apr 12, 2010, at 8:17 AM, Fred Posner wrote:

 On Apr 12, 2010, at 9:12 AM, --[ UxBoD ]-- wrote:
 
 
 
 Perhaps if there was a Asterisk RBL we could all contribute to; for which we 
 could then hook into and drop any connection where a source IP is listed ?
 -- 
 Thanks, Phil
 
 
 I love the idea of a RBL... count me in for contributing.

I would contribute to this as well.

Chris

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[asterisk-users] Phones won't stop ringing

2010-03-10 Thread Chris Owen

We're having an issue that isn't easily googleable so I thought I might might 
try here.

We have several customers who want all their extensions to ring on incoming 
calls.   Frankly I think it is craziness to ring 11 extensions all at once but 
that is how they want it.

We're doing this by creating an incoming route that goes to a hunt list 
containing all the extensions.

This normally works fine but occasionally when someone picks up the call other 
phones don't seem to realize the call has been answered and will continue to 
ring.   On at least once occasion I saw a call that went to voicemail and all 
the phones continued to ring.   When this happens the phones will continue to 
ring forever.   The only way to stop them from ringing is to pickup the handset 
at which time they realize there is no call and reset.

I'm pretty sure the underlying cause of this problem is funkiness in their 
network but it just seems to happen too easily and then once it stops it won't 
stop.Even if this is caused by network issues is there anything I can do to 
mitigate the problem.   Just seems wrong that the phones would continue to ring 
forever.

Chris


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Re: [asterisk-users] Phones won't stop ringing

2010-03-10 Thread Chris Owen
On Mar 10, 2010, at 9:05 PM, Warren Selby wrote:

 On Wed, Mar 10, 2010 at 8:27 PM, Chris Owen ow...@hubris.net wrote:
 
 This normally works fine but occasionally when someone picks up the call 
 other phones don't seem to realize the call has been answered and will 
 continue to ring.   On at least once occasion I saw a call that went to 
 voicemail and all the phones continued to ring.   When this happens the 
 phones will continue to ring forever.   The only way to stop them from 
 ringing is to pickup the handset at which time they realize there is no call 
 and reset.
 
 What kind of phones?

All Aastra 6755i

Chris

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