RE: [Asterisk-Users] * For Call Center
Actually he found it in the dumpster after the police threw it out following a bust! Does anyone want to send a dollar to Mr. Happy?! -Original Message- From: C. Maj [mailto:[EMAIL PROTECTED] Sent: Thursday, January 15, 2004 12:40 PM To: [EMAIL PROTECTED] Subject: Re: [Asterisk-Users] * For Call Center On Thu, 15 Jan 2004, Steve waxed: > On Thursday 15 January 2004 12:03 am, [EMAIL PROTECTED] wrote: > > sounds like one of those pesky auto dialers the simpsons make fun > > of. > > It sure does... The AT-5000 was Prof. Frink's first patent, and it was "designed to alert children of snow days and such." I think Homer bought it at one of those pesky police auctions, you know, the ones where the liberty and freedom loving US government says your property is guilty of a crime and theirs to sell... But don't forget that Prof. Frink went on to invent such wonders as the Flying Motorcycle, a Matter Transporter, and the Frinkahedron: http://www.internerd.com/frink.retired/frinkv.3/inventions/ --Chris -- Chris Maj Pronunciation Guide: Maj == May Fingerprint: 43D6 799C F6CF F920 6623 DC85 C8A3 CFFE F0DE C146 ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] * For Call Center
On Thu, 15 Jan 2004, mattf waxed: 8<'s > There is a group of Asterisk users that decided to modify the code of > Asterisk to try to make it a predictive dialer, called shady_dial I believe, > but I haven't heard anything about it lately. http://shadydial.sourceforge.net/ Lots of recent updates made in CVS, and it works with the latest and greatest * CVS, too. No screen pops yet, but that is the next step. Call results are simply logged in the phone, which is pretty sloppy since it resides in the agent hangup function. Francois Lambert posted some time ago on -dev that his company had worked on a predictive dialer with answering machine detection. Said they hacked * code a little, too, and since it's GPL I would be interested in seeing it. --Chris -- Chris Maj Pronunciation Guide: Maj == May Fingerprint: 43D6 799C F6CF F920 6623 DC85 C8A3 CFFE F0DE C146 ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] * For Call Center
On Thu, 15 Jan 2004, Steve waxed: > On Thursday 15 January 2004 12:03 am, [EMAIL PROTECTED] wrote: > > sounds like one of those pesky auto dialers the simpsons make fun of. > > It sure does... The AT-5000 was Prof. Frink's first patent, and it was "designed to alert children of snow days and such." I think Homer bought it at one of those pesky police auctions, you know, the ones where the liberty and freedom loving US government says your property is guilty of a crime and theirs to sell... But don't forget that Prof. Frink went on to invent such wonders as the Flying Motorcycle, a Matter Transporter, and the Frinkahedron: http://www.internerd.com/frink.retired/frinkv.3/inventions/ --Chris -- Chris Maj Pronunciation Guide: Maj == May Fingerprint: 43D6 799C F6CF F920 6623 DC85 C8A3 CFFE F0DE C146 ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] * For Call Center
Hello, I think you need to do a little more looking around on the Asterisk resources and on Google. What you are trying to do is mostly possible if you have the time, patience and money to follow through with it. One thing you need to learn is that a great many on this list despise telemarketers of any kind, and even more so they hate it when people don't do their own research for questions that have been answered many times before. Asterisk cannot easily be turned into a predictive dialer(which is a good thing) there are a few people that have created simple auto-dialer programs that simply dial one number after another one-at-a-time(Myself included) which is not very efficient for bulk cold-calling, but works wonderfully to call back your customers on a quarterly basis for customer checkups like my company does with it's customers. There is a group of Asterisk users that decided to modify the code of Asterisk to try to make it a predictive dialer, called shady_dial I believe, but I haven't heard anything about it lately. Back to your questions: - yes, Asterisk can be used for a fractional voice/data T1. there are several people that have done this. - you will need a decent powered x86 computer with at least a digium single T1 card - yes Asterisk can be used as an auto-dialer, if you program it to do so yourself. The easiest way is to use the manager interface or generate .call files, but it is not very fast and will not piss people off at a high rate like a the predictive dialer you want will - maybe Asterisk can be turned into a predictive dialer, but you'd have to do that yourself or find out if shady_dial has succeeded in their project - yes you can use a screen popup system on win32 or Unix there are resources out there to do it and it's not terribly hard to do if you understand the APIs involved. - no, Asterisk will not work out of the box for what you want to do, it will take effort and time to get it all working and you may end up spending as much as you would on a predictive dialer to get it all done. - don't expect much sympathy from the people here on this list as the the cost of a predictive dialer. Thank you and good luck, MATT--- -Original Message- From: empire underground [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 14, 2004 11:08 PM To: [EMAIL PROTECTED] Subject: [Asterisk-Users] * For Call Center Hi Everyone ;) I have posted something like this before but yeilded no solid help as of yet. I am new to * and havent even setup a box for it yet as to I have no clue what I should go ahead and buy before wasting a few $k. Im looking to setup * for my office with outbound calling only with some call agents, and also remote agents so they can work from home. At this time im not looking to do Voip at all... but that will change in the future. I have a T1 with 12 anolog lines and the rest for data (768k). I need to know what cards I should buy? I would also like to setup the box with 12-16 lines for outbound calling, and im nto trying to do (IVR). What I would like to do is make * either a predictive/auto dialer only. I read about a few people doing this when searching google but cant find the links anymore :( Aslo someone made a win32 program to log into * and get screen pops of all the info that was dialed for that # such as address, name, phone, ect... I dont realy care if I have to write an agi for it in linux because I hate winblows and would rather stay far far away from it ;) If anyone can help or point me in the right direction it would be much help ;) Also I have checked wiki allready... I cant really find anything there for this. Also is it even possible for this? I know I would have to write a agi for the screen pops to popup in web browser and rout that info to the person logged in and waiting in that queue, I was thinking about using sql backend for the db and maybe writing agi to import the .csv file? Also I was thinking about flying someone down here to Florida if all else fails (unless you already live here) to maybe help setup this type of box, or even giving root access to the box and configuring it? because a commercial dialer costs WAY too much! they want anywhere from $3500-30,000 for dialers... and then even pay another $1,500 for a license per agent that wil be using it! talk about getting raped! thanx for all you help in advance chris _ Scope out the new MSN Plus Internet Software - optimizes dial-up to the max! http://join.msn.com/?pgmarket=en-us&page=byoa/plus&ST=1 ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list [EMAIL PROTECTED] ht
Re: [Asterisk-Users] * For Call Center
On Thursday 15 January 2004 12:03 am, [EMAIL PROTECTED] wrote: > sounds like one of those pesky auto dialers the simpsons make fun of. It sure does... -- Steve __ You actually need to constantly be alert and willing to handle things, or life will find a way to get you good! ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] * For Call Center
sounds like one of those pesky auto dialers the simpsons make fun of. - Original Message - From: "empire underground" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, January 14, 2004 11:08 PM Subject: [Asterisk-Users] * For Call Center > Hi Everyone ;) > > >I have posted something like this before but yeilded no solid help as of > yet. > I am new to * and havent even setup a box for it yet as to I have no clue > what I should go ahead and buy before wasting a few $k. Im looking to setup > * for my office with outbound calling only with some call agents, and also > remote agents so they can work from home. At this time im not looking to do > Voip at all... but that will change in the future. I have a T1 with 12 > anolog lines and the rest for data (768k). I need to know what cards I > should buy? I would also like to setup the box with 12-16 lines for outbound > calling, and im nto trying to do (IVR). What I would like to do is make * > either a predictive/auto dialer only. I read about a few people doing this > when searching google but cant find the links anymore :( Aslo someone made a > win32 program to log into * and get screen pops of all the info that was > dialed for that # such as address, name, phone, ect... I dont realy care if > I have to write an agi for it in linux because I hate winblows and would > rather stay far far away from it ;) If anyone can help or point me in the > right direction it would be much help ;) > Also I have checked wiki allready... I cant really find anything there for > this. Also is it even possible for this? I know I would have to write a agi > for the screen pops to popup in web browser and rout that info to the person > logged in and waiting in that queue, I was thinking about using sql backend > for the db and maybe writing agi to import the .csv file? Also I was > thinking about flying someone down here to Florida if all else fails (unless > you already live here) to maybe help setup this type of box, or even giving > root access to the box and configuring it? because a commercial dialer > costs WAY too much! they want anywhere from $3500-30,000 for dialers... and > then even pay another $1,500 for a license per agent that wil be using it! > talk about getting raped! > thanx for all you help in advance > chris > > _ > Scope out the new MSN Plus Internet Software - optimizes dial-up to the max! >http://join.msn.com/?pgmarket=en-us&page=byoa/plus&ST=1 > > ___ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users > > ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] * For Call Center
Hi Everyone ;) I have posted something like this before but yeilded no solid help as of yet. I am new to * and havent even setup a box for it yet as to I have no clue what I should go ahead and buy before wasting a few $k. Im looking to setup * for my office with outbound calling only with some call agents, and also remote agents so they can work from home. At this time im not looking to do Voip at all... but that will change in the future. I have a T1 with 12 anolog lines and the rest for data (768k). I need to know what cards I should buy? I would also like to setup the box with 12-16 lines for outbound calling, and im nto trying to do (IVR). What I would like to do is make * either a predictive/auto dialer only. I read about a few people doing this when searching google but cant find the links anymore :( Aslo someone made a win32 program to log into * and get screen pops of all the info that was dialed for that # such as address, name, phone, ect... I dont realy care if I have to write an agi for it in linux because I hate winblows and would rather stay far far away from it ;) If anyone can help or point me in the right direction it would be much help ;) Also I have checked wiki allready... I cant really find anything there for this. Also is it even possible for this? I know I would have to write a agi for the screen pops to popup in web browser and rout that info to the person logged in and waiting in that queue, I was thinking about using sql backend for the db and maybe writing agi to import the .csv file? Also I was thinking about flying someone down here to Florida if all else fails (unless you already live here) to maybe help setup this type of box, or even giving root access to the box and configuring it? because a commercial dialer costs WAY too much! they want anywhere from $3500-30,000 for dialers... and then even pay another $1,500 for a license per agent that wil be using it! talk about getting raped! thanx for all you help in advance chris _ Scope out the new MSN Plus Internet Software optimizes dial-up to the max! http://join.msn.com/?pgmarket=en-us&page=byoa/plus&ST=1 ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
