[Declude.Virus] automated response
Hello, I will be out of the office from November 24th until November 30th. I will respond to emails when I return. If this is an absolute emergency please call 800-932-0550, ext 411. Thank you and have a Happy Thanksgiving holiday! Regards, Troy Hilton Serveon, Inc. 800-932-0550 thil...@serveon.net --- [This E-mail was scanned by Declude] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com.
[Declude.Virus] automated response
I will be out of the office from April 2nd through April 5th, 2010. I will be checking emails and will respond to emergency emails as quickly as I can. Happy Easter!!! Troy Hilton Serveon, Inc. 302-529-8640 thil...@serveon.net --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com.
[Declude.Virus] automated response
I will be out of the office this afternoon, Thursday July 2, 2009. I will have access to emails and will respond as quickly as I can. I will be out of hte office on Friday for the July 4th holiday. Thank you! Troy Hilton Serveon, Inc. 302-529-8640 --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com.
[Declude.Virus] automated response
I will be traveling From Wednesday, 6/24 through Friday, 6/26, with limited internet access. I will have email access and will respond to all emails as soon as I can. If you need immediate assistance, please call the office at 302-529-8640 as ask for Greg Kelso. Thanks! Troy Hilton Serveon, Inc. thil...@serveon.net 302-529-8640 --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com.
RE: [Declude.Virus] Declude Virus inoperable for 13% of th year?
Hey Tim, I'm out of hte office at this time but I'll give you a call on this when I return. Troy -- Original Message -- From: "David Barker" Reply-To: declude.virus@declude.com Date: Wed, 3 Jun 2009 11:07:24 -0400 >Andy, > > > >a. Declude Virus does not have a built in system to report this error >as with this specific example. What happened here is not the norm but an >exception. It was not our choice to hard code the expiration date but a >requirement from AVG. In this instance the specific persons who we had been >working with at AVG are no longer with the company and the process of having >this renewed took longer than usual. > > > >b. I am not sure if you are being facetious, but if it makes you feel >better, sure you can schedule a reminder for me, please email me at least 3 >month prior of the new expiration date 2010-12-31 > > > >c. Yes AVG was not working as it should have been since 2009-04-10 I >agree with you - this is totally unacceptable, intolerable, painful and >should not be brushed aside lightly. You are correct in your observations, >we should increase our prices dramatically so we can hire more developers to >ensure unfortunate incidents like this don't happen again. Considering the >market and what other vendors charge how much more are you prepared to pay >for your service agreement so that we can meet this type of requirement ? > > > >David Barker >VP Operations Declude >Your Email security is our business >978.499.2933 office >978.988.1311 fax > <mailto:dbar...@declude.com> dbar...@declude.com > > > > > > > >From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy >Schmidt >Sent: Wednesday, June 03, 2009 9:08 AM >To: declude.virus@declude.com >Subject: [Declude.Virus] Declude Virus inoperable for 13% of th year? >Importance: High >Sensitivity: Personal > > > >Hi, > > > >Dave - so now that we have a working Declude Virus again, what can be done >to prevent this from recurring. > > > >a) Apparently Declude Virus has no error tracking in place at all - >otherwise it would have REPORTED to us (or your own Declude to your own mail >server) that the AVG API was no longer performing scans? > > > >b) Do the customers need to set a follow-up reminder for December >2010, which is when your new renewed AVG license will expire? > > > >The old DecludeProc had THIS AVG License String: > > > >LicBeg, Ver=1.0, Name="Declude", Exp=2009-04-10 > > > >So this implies, that the product was inoperable since April 10th for every >customer because Declude didn't obtain a new annual AVG license and had to >wait a few days for this "transaction" to complete? That means the product >was unusable for 13% of the year? > > > >This can't just be brushed aside quietly. > > > >Best Regards, > >Andy > > >--- >This E-mail came from the Declude.Virus mailing list. To >unsubscribe, just send an E-mail to imail...@declude.com, and >type "unsubscribe Declude.Virus". The archives can be found >at http://www.mail-archive.com. > > > >--- >This E-mail came from the Declude.Virus mailing list. To >unsubscribe, just send an E-mail to imail...@declude.com, and >type "unsubscribe Declude.Virus".The archives can be found >at http://www.mail-archive.com. > -- Troy D. Hilton Serveon, Inc. 302-529-1961 thil...@serveon.net -- --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com.
[Declude.Virus] automated response
I will be out of the office on Monday 4/13/09 and Tuesday 4/14/09. I will respond to all emails when I return. If you need immediate assistance please call the office and ask for Greg Kelso. Thanks. Troy Hilton Serveon, Inc. 302-529-8640 thil...@serveon.net --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com.
[Declude.Virus] automated response
I will be out of the office on Monday 4/13/09 and Tuesday 4/14/09. I will respond to all emails when I return. If you need immediate assistance please call the office and ask for Greg Kelso. Thanks. Troy Hilton Serveon, Inc. 302-529-8640 thil...@serveon.net --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com.
[Declude.Virus] automated response
I will be out of the office on Thursday afternoon, July 3rd through Monday, July 7th and will not have internet access. I will respond to all emails when I return. If you need immediate assistance please call the office at 302-529-8640 and ask for Greg Kelso. Thanks! Troy Hilton Serveon, Inc. 302-529-8640 [EMAIL PROTECTED] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com.
[Declude.Virus] automated response
I will be out of the office from Monday, June 5th through Friday, June 9th on a much needed vacation. I will answer all emails when I return. If you need immediate assistance please call the office at 302-529-8640 and ask for either Patrick, Alex, or Dan. Thanks you! Troy Hilton Serveon, Inc. 302-529-8640 [EMAIL PROTECTED] [This E-mail scanned for viruses by Declude EVA] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com.
RE: re[2]: [Declude.Virus] Fw: Ipswitch Service Agreement Status
Do you have documentation to this affect or a link to a webpage stating this? Not that I doubt you, I'm looking for more info . Troy D. Hilton SofWerks LLC. [EMAIL PROTECTED] -Original Message- Not sure if I missed a posting on this so, I recently attended an IPswitch seminar on ICS and ISPs can continue to purchase IMail as a standalone product. Sincerely, John David M. Miller SAMnet 2785 Boston Road Wilbraham MA, 01095 Tel: (413) 596-2050 Fax: (413) 599-1771 http://www.samnet.net >> Just about as easy to not renew. Considering the about of bug fixes that >> they normally send out, and with a new product I would think that would go >> down considerably. Easier to buy a few other products with the savings. In >> fact there are some pretty exciting ones out there. >> At 10:56 AM 10/26/2004 -0700, you wrote: >> >FYI, >> >For everyone wanting to renew their old Imail service agreement, if you >> >already have a quote for the renewal Ipswitch will honor, not sure if >> this >> >is a great idea considering the product is end of life, but a lot cheaper >> >> >than upgrading if you want to just gain a little time to be able to >> migrate >> >to another platform. >> > >> >Jim Matuska Jr. >> >Computer Tech II >> >CCNA >> >Nez Perce Tribe >> >Information Systems >> >[EMAIL PROTECTED] >> > >> > >> >- Original Message - >> >From: <[EMAIL PROTECTED]> >> >To: <[EMAIL PROTECTED]> >> >Sent: Tuesday, October 26, 2004 10:45 AM >> >Subject: RE: Ipswitch Service Agreement Status [T2004102601WC] >> > >> > >> >> Hi Jim >> >> >> >> Yes, we are honoring this, we will make an exception to all customers >> who >> >> have been send a renewal notice or a valid quote. To renew this please >> >> contact our Customer Service or fax the email back with payment >> >> information. >> >> >> >> IMail's functionality has been incorporated into the Ipswitch >> >> Collaboration >> >> Suite and is no longer offered on an individual basis for new purchases >> or >> >> for renewals. IMail is now offered as a part of the Ipswitch >> Collaboration >> >> Suite. >> >> >> >> All existing IMail Service Agreements will be honored and you will >> receive >> >> the full value of your Service Agreement and the opportunity to >> purchase >> >> Ipswitch Collaboration Suite at a discounted price. (any remaining >> Service >> >> Agreement time will be transferred over to ICS) >> >> >> >> Regards, >> >> Mary Lawlor >> >> Ipswitch, Inc. >> >> Service Sales Manager >> >> (P)781-676-5775 >> >> (F)781-676-5710 >> >> >> >> >> >> >> > >> >--- >> >[This E-mail was scanned for viruses by Declude Virus >> (http://www.declude.com)] >> > >> >--- >> >This E-mail came from the Declude.Virus mailing list. To >> >unsubscribe, just send an E-mail to [EMAIL PROTECTED], and >> >type "unsubscribe Declude.Virus".The archives can be found >> >at http://www.mail-archive.com. >> > >> > >> --- >> [This E-mail was scanned for viruses by Declude Virus >> (http://www.declude.com)] >> --- >> This E-mail came from the Declude.Virus mailing list. To >> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and >> type "unsubscribe Declude.Virus".The archives can be found >> at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com. - [This E-mail scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com.
RE: [Declude.Virus] Another Varient??!
Yes, I've seen plenty. Their not variants, rather copies of the original. Check this for details: http://vil.nai.com/vil/content/v_127033.htm. Troy D. Hilton SofWerks LLC. [EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeff Maze Sent: Monday, July 26, 2004 2:00 PM To: [EMAIL PROTECTED] Subject: [Declude.Virus] Another Varient??! Looks like it's mutated again.. Just received my second zip file that instead of a domain.com.zip file, it's [EMAIL PROTECTED] file (e.g. [EMAIL PROTECTED]; the file within is [EMAIL PROTECTED]). After the first one, I sent the file to F-Prot for action. Anyone else see this one yet? --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com. - [This E-mail scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com.
