Re: Adobe update number vs patch number

2009-11-13 Thread Jenny Greenleaf
Thank you! That makes perfect sense. Not.

Sometimes I wonder how much Adobe cares about FrameMaker. Are they as  
sloppy with the rest of their products?

Jenny

On Nov 12, 2009, at 7:19 PM, Shlomo Perets wrote:

> Jenny,
>
> You wrote:
>
>> Can someone decode the Adobe update numbers for me? I wanted to make
>> sure I had the latest updates for my Framemaker 9 installation.
>>
>> Autoupdate doesn't show any necessary updates, but others have
>> reported that it doesn't always.
>>
>> The support site has 9.01, 9.02, 9.03.
>>
>> My version is 9.0p250.   ...
>
>
> 9.0.0 = 9.0p196
> 9.0.1 = 9.0p230
> 9.0.2 = 9.0p237
> 9.0.3 = 9.0p250
>
>
> Shlomo Perets
>
> MicroType, http://www.microtype.com
> FrameMaker/TCS training & consulting * FM-to-Acrobat TimeSavers/ 
> Assistants
> .
> "Graphics & Video in PDFs" 1-hour webinar (free)
> Tuesday, November 24, 2009, starting 10am PST | 1pm EST | 6pm UTC |  
> 8pm Israel
> https://student.gototraining.com/4b34y/register/5808052943743757771
> .
>
>
>

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RE: Adobe update number vs patch number

2009-11-13 Thread Lea Rush
Hi Fred,

While it may be perfectly logical, I still maintain that the customer should
only need to see one form of versioning in three places: the Help - About
screen, the file properties screen and the support website. When you expect
the customer to correlate the patch number with the minor release number,
you invite them into unnecessary confusion. Support costs also go up since
customer service has one more guaranteed question to answer for those
confused customers.

My two cents' worth,
Lea


> -Original Message-
> From: framers-boun...@lists.frameusers.com [mailto:framers-
> boun...@lists.frameusers.com] On Behalf Of Fred Ridder
> Sent: Friday, November 13, 2009 9:19 AM
> To: l...@astoria-pacific.com; framers@lists.frameusers.com
> Subject: RE: Adobe update number vs patch number
> 
> 
> One distinction is that Adobe generally does not actually produce complete
new
> releases of their software products for minor point releases and bug
fixes.
> Rather, they issue patches that are applied to an installed copy of an
underlying
> release version. Their practice has been to only refer to complete release
> versions by a major.minor.point numbering scheme, while the updaters (or
> patches) are identified by a p-prefix patch number. This is prefectly
logical,
> since full releases and patches are fundamentally different kinds of
software
> deliverables.
> 
> Where things get murkier is what you will see in the About... window after
you
> have installed an update or patch. Historically, Adobe has indicated the
base
> release number followed by the patch number. But it appears that they are
> transitioning away from this in favor of displaying a major.minor.point
version
> number which has to be cross-referenced against the patch number. They
also
> seem to be transitioning their download website to the major.minor.point
> numbering for new downloads, but I suspect that the executables that one
> downloads are still named according to the patch number since decimal-
> delimted version numbers do not work well in filenames.
> 
> -Fred Ridder


_ 
Lea Rush 
Software and Documentation Specialist 
Astoria-Pacific International 
www.astoria-pacific.com
ph: 800-536-3111 
fax:  503-655-7367 
l...@astoria-pacific.com

Please consider the environment before printing this email.
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contained herein may be protected from unauthorized use by privilege or law,
and any copying, distribution, disclosure, or other use of this information
is prohibited.  If you have received this communication in error, please
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RE: Adobe update number vs patch number

2009-11-13 Thread Fred Ridder

One distinction is that Adobe generally does not actually produce complete new 
releases of their software products for minor point releases and bug fixes. 
Rather, they issue patches that are applied to an installed copy of an 
underlying release version. Their practice has been to only refer to complete 
release versions by a major.minor.point numbering scheme, while the updaters 
(or patches) are identified by a p-prefix patch number. This is prefectly 
logical, since full releases and patches are fundamentally different kinds of 
software deliverables. 

Where things get murkier is what you will see in the About... window after you 
have installed an update or patch. Historically, Adobe has indicated the base 
release number followed by the patch number. But it appears that they are 
transitioning away from this in favor of displaying a major.minor.point version 
number which has to be cross-referenced against the patch number. They also 
seem to be transitioning their download website to the major.minor.point 
numbering for new downloads, but I suspect that the executables that one 
downloads are still named according to the patch number since decimal-delimted 
version numbers do not work well in filenames.

-Fred Ridder

> From: l...@astoria-pacific.com
> To: framers@lists.frameusers.com
> Subject: RE: Adobe update number vs patch number
> Date: Fri, 13 Nov 2009 08:51:33 -0800
> 
> That's good to know, Shlomo. Thank you. As a person involved in the
> development and support of proprietary software, I find it incredible that
> the coders use different version numbers than the support team. It's such a
> simple thing that would eliminate the kind of confusion felt by Jeremy.
> Perhaps the Adobe reps who monitor this list might reconsider that aspect of
> the system.
> 
> > -Original Message-
> > From: framers-boun...@lists.frameusers.com [mailto:framers-
> > boun...@lists.frameusers.com] On Behalf Of Shlomo Perets
> > Sent: Thursday, November 12, 2009 7:19 PM
> > To: Jenny Greenleaf
> > Cc: framers@lists.frameusers.com
> > Subject: Re: Adobe update number vs patch number
> > 
> 
> 
> 
> > 
> > 
> > 9.0.0 = 9.0p196
> > 9.0.1 = 9.0p230
> > 9.0.2 = 9.0p237
> > 9.0.3 = 9.0p250

  
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RE: Adobe update number vs patch number

2009-11-13 Thread Lea Rush
That's good to know, Shlomo. Thank you. As a person involved in the
development and support of proprietary software, I find it incredible that
the coders use different version numbers than the support team. It's such a
simple thing that would eliminate the kind of confusion felt by Jeremy.
Perhaps the Adobe reps who monitor this list might reconsider that aspect of
the system.

> -Original Message-
> From: framers-boun...@lists.frameusers.com [mailto:framers-
> boun...@lists.frameusers.com] On Behalf Of Shlomo Perets
> Sent: Thursday, November 12, 2009 7:19 PM
> To: Jenny Greenleaf
> Cc: framers@lists.frameusers.com
> Subject: Re: Adobe update number vs patch number
> 



> 
> 
> 9.0.0 = 9.0p196
> 9.0.1 = 9.0p230
> 9.0.2 = 9.0p237
> 9.0.3 = 9.0p250
> 
> 
> Shlomo Perets


_ 
Lea Rush 
Software and Documentation Specialist 
Astoria-Pacific International 
www.astoria-pacific.com
ph: 800-536-3111 
fax:  503-655-7367 
l...@astoria-pacific.com

Please consider the environment before printing this email.
`•.¸¸.•´¯`•.¸.•´¯`•...¸ ><º>`•.¸¸.•´¯`•.¸.•´¯`•...¸><º>
 
NOTICE OF CONFIDENTIALITY
 
This communication is from Astoria-Pacific International and is intended to
be confidential and solely for the use of the persons or entities addressed
above.  If you are not an intended recipient, be aware that the information
contained herein may be protected from unauthorized use by privilege or law,
and any copying, distribution, disclosure, or other use of this information
is prohibited.  If you have received this communication in error, please
contact the sender by return email or telephone (503) 657-3010 immediately,
and delete or destroy all copies.  Thank you for your cooperation. 



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Re: Adobe update number vs patch number

2009-11-12 Thread Shlomo Perets
Jenny,

You wrote:

>Can someone decode the Adobe update numbers for me? I wanted to make
>sure I had the latest updates for my Framemaker 9 installation.
>
>Autoupdate doesn't show any necessary updates, but others have
>reported that it doesn't always.
>
>The support site has 9.01, 9.02, 9.03.
>
>My version is 9.0p250.   ...


9.0.0 = 9.0p196
9.0.1 = 9.0p230
9.0.2 = 9.0p237
9.0.3 = 9.0p250


Shlomo Perets

MicroType, http://www.microtype.com
FrameMaker/TCS training & consulting * FM-to-Acrobat TimeSavers/Assistants
.
"Graphics & Video in PDFs" 1-hour webinar (free)
Tuesday, November 24, 2009, starting 10am PST | 1pm EST | 6pm UTC | 8pm Israel
https://student.gototraining.com/4b34y/register/5808052943743757771
.



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