Re: [qmailtoaster] 550 5.7.511 Access denied, banned sender - Office 365

2022-01-03 Thread David Bray
Hey thanks

yeah - specifically not Hotmail/Outlook/Live, my bad - these are Microsoft 365 
Business accounts, so typically a company who has a Microsoft Online Exchange 
service



Cheers

David Bray
e. da...@brayworth.com

January 4, 2022 12:48 PM, "Angus McIntyre"  wrote:

> My Linode-hosted qmailtoaster install was blocked by MSN
> (Hotmail/Outlook/Live) recently.
> 
> However, it seems that they had singled out just my IP. I don't know
> why; logs showed that users on my servers had sent a total of around 600
> messages to about 25 distinct Hotmail etc. users in the previous year,
> all personal messages from individual users. Not exactly an unstoppable
> spam flood.
> 
> I jumped through the de-listing hoops, and they restored access after
> about 2 days.
> 
> Linode as a whole doesn't seem to be blocked -- my IP is still
> acceptable to MSN -- but you might be in a netblock that MSN have
> decided to block, presumably because some bad actors have set up shop there.
> 
> You could reach out to Linode for help. It's possible that they could
> either:
> 
> a. Ask MSN to lift the block, or
> b. Allocate you a different IP or help you move to another instance.
> 
> If they can't or won't, you could consider recreating your installation
> in a different Linode region and hope that that netblock isn't blocked
> as well. The risk there is that you go to all the effort of moving and
> then find that your new home is blacklisted as well.
> 
> I guess if that doesn't work, there's always Digital Ocean or Vultr.
> 
> The power of large companies like MSN to cause problems for the little
> guys by introducing arbitrary bans is very frustrating. I understand why
> they have to do it, and MSN certainly seem to be more responsive and
> easier to appeal to than others ... but never knowing when you'll find
> yourself blocked for mysterious reasons from one day to the next is
> annoying.
> 
> Angus
> 
> David Bray wrote on 1/3/22 6:18 PM:
> 
>> I've followed their (Microsoft's) instructions, forwarded mesaage to
>> them and got a response
>> 
>> That pointed me to https://sender.office.com to delist, which I did -
>> but it said my ip was not listed ...
>> 
>> It seems like a bigger block on Linodes IPs - so am in the process of
>> chasing that
>> 
>> but ... in the absense of a resolve there, its a major - change
>> providors - holy smoke - that's a big response
>> 
>> So I just thought I bounce here to see if others are in same (, Linode -
>> or is it a bigger,) boat ...
>> 
>> Cheers
>> 
>> David Bray
>> e. da...@brayworth.com
>> 
>> January 4, 2022 9:01 AM, "Eric Broch" > >
>> wrote:
>> 
>> Did you do what the failure message said, i.e., forward the massage
>> or go to web.
>> 
>> On 1/3/2022 3:34 PM, David Bray wrote:
>>> Hi all, does anyone see this issue ?
>>> 
>>> Obviously not a toaster issue, but thought I'd bounce here ...
>>> 
>>> I'm using Linode as my providor and having issues sending emails
>>> to office365 accounts - live/hotmail are not affected
>>> 
>>> I see this being reported at - and it describes my issue exactly:
>>> https://docs.microsoft.com/en-us/answers/questions/674558/550-57511-access-denied-banned-sender.html
>>> 
>>> The timing is precise, I became aware of the issue on 22 December.
>>> 
>>> I've also initiated a conversation here:
>>> https://www.linode.com/community/questions/22287/550-57511-access-denied-banned-sender-office-365
>>> 
>>> My log message is
>>> 
>>> delivery 1: failure:
>>> 104.47.71.138_does_not_like_recipient./Remote_host_said:_550_5.7.511_Access_denied,_banned_sender[li
>>> ode.ip]._To_request_removal_from_this_list_please_forward_this_message_to_delist@messaging.microsoft
>>> com._For_more_information_please_go_to__http://go.microsoft.com/fwlink/?LinkId=526653._AS
>>> >> osoft.com._For_more_information_please_go_to__http://go.microsoft.com/fwlink/?LinkId=526653._AS>(141
>>> )_[SY4AUS01FT006.eop-AUS01.prod.protection.outlook.com]/Giving_up_on_104.47.71.138./
>>> 
>>> Cheers
>>> 
>>> David Bray
>>> e. da...@brayworth.com 
> 
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Re: [qmailtoaster] 550 5.7.511 Access denied, banned sender - Office 365

2022-01-03 Thread Angus McIntyre
My Linode-hosted qmailtoaster install was blocked by MSN
(Hotmail/Outlook/Live) recently.

However, it seems that they had singled out just my IP. I don't know
why; logs showed that users on my servers had sent a total of around 600
messages to about 25 distinct Hotmail etc. users in the previous year,
all personal messages from individual users. Not exactly an unstoppable
spam flood.

I jumped through the de-listing hoops, and they restored access after
about 2 days.

Linode as a whole doesn't seem to be blocked -- my IP is still
acceptable to MSN -- but you might be in a netblock that MSN have
decided to block, presumably because some bad actors have set up shop there.

You could reach out to Linode for help. It's possible that they could
either:

   a. Ask MSN to lift the block, or
   b. Allocate you a different IP or help you move to another instance.

If they can't or won't, you could consider recreating your installation
in a different Linode region and hope that that netblock isn't blocked
as well. The risk there is that you go to all the effort of moving and
then find that your new home is blacklisted as well.

I guess if that doesn't work, there's always Digital Ocean or Vultr.

The power of large companies like MSN to cause problems for the little
guys by introducing arbitrary bans is very frustrating. I understand why
they have to do it, and MSN certainly seem to be more responsive and
easier to appeal to than others ... but never knowing when you'll find
yourself blocked for mysterious reasons from one day to the next is
annoying.

Angus


David Bray wrote on 1/3/22 6:18 PM:
> I've followed their (Microsoft's) instructions, forwarded mesaage to
> them and got a response
> 
> That pointed me to https://sender.office.com/ to delist, which I did -
> but it said my ip was not listed ...
> 
> It seems like a bigger block on Linodes IPs - so am in the process of
> chasing that
> 
> but ... in the absense of a resolve there, its a major - change
> providors - holy smoke - that's a big response
> 
> So I just thought I bounce here to see if others are in same (, Linode -
> or is it a bigger,) boat ...
> 
> Cheers
> 
> David Bray
> e. da...@brayworth.com
> 
> January 4, 2022 9:01 AM, "Eric Broch"  >
> wrote:
> 
> Did you do what the failure message said, i.e., forward the massage
> or go to web.
> 
> On 1/3/2022 3:34 PM, David Bray wrote:
>> Hi all, does anyone see this issue ?
>>
>> Obviously not a toaster issue, but thought I'd bounce here ...
>>
>> I'm using Linode as my providor and having issues sending emails
>> to office365 accounts - live/hotmail are not affected
>>
>> I see this being reported at - and it describes my issue exactly:
>> 
>> https://docs.microsoft.com/en-us/answers/questions/674558/550-57511-access-denied-banned-sender.html
>>
>> The timing is precise, I became aware of the issue on 22 December.
>>
>> I've also initiated a conversation here:
>> 
>> https://www.linode.com/community/questions/22287/550-57511-access-denied-banned-sender-office-365
>>
>> My log message is
>>
>> delivery 1: failure:
>> 
>> 104.47.71.138_does_not_like_recipient./Remote_host_said:_550_5.7.511_Access_denied,_banned_sender[linode.ip]._to_request_removal_from_this_list_please_forward_this_message_to_del...@messaging.microsoft.com._For_more_information_please_go_to__http://go.microsoft.com/fwlink/?LinkId=526653._AS
>> 
>> (1410)_[SY4AUS01FT006.eop-AUS01.prod.protection.outlook.com]/Giving_up_on_104.47.71.138./
>>
>> Cheers
>>
>> David Bray
>> e. da...@brayworth.com 
> 

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Re: [qmailtoaster] 550 5.7.511 Access denied, banned sender - Office 365

2022-01-03 Thread David Bray
I've followed their (Microsoft's) instructions, forwarded mesaage to them and 
got a response

That pointed me to https://sender.office.com/ (https://sender.office.com/) to 
delist, which I did - but it said my ip was not listed ...

It seems like a bigger block on Linodes IPs - so am in the process of chasing 
that

but ... in the absense of a resolve there, its a major - change providors - 
holy smoke - that's a big response 

So I just thought I bounce here to see if others are in same (, Linode - or is 
it a bigger,) boat ...

Cheers

David Bray
e. da...@brayworth.com

January 4, 2022 9:01 AM, "Eric Broch" mailto:ebr...@whitehorsetc.com?to=%22Eric%20Broch%22%20)>
 wrote:
Did you do what the failure message said, i.e., forward the massage or 
go to web.
On 1/3/2022 3:34 PM, David Bray wrote: Hi all, does anyone see this issue ?

Obviously not a toaster issue, but thought I'd bounce here ...

I'm using Linode as my providor and having issues sending emails to office365 
accounts - live/hotmail are not affected

I see this being reported at - and it describes my issue exactly:
https://docs.microsoft.com/en-us/answers/questions/674558/550-57511-access-denied-banned-sender.html
 
(https://docs.microsoft.com/en-us/answers/questions/674558/550-57511-access-denied-banned-sender.html)

The timing is precise, I became aware of the issue on 22 December.

I've also initiated a conversation here:
https://www.linode.com/community/questions/22287/550-57511-access-denied-banned-sender-office-365
 
(https://www.linode.com/community/questions/22287/550-57511-access-denied-banned-sender-office-365)

My log message is

delivery 1: failure: 
104.47.71.138_does_not_like_recipient./Remote_host_said:_550_5.7.511_Access_denied,_banned_sender[linode.ip]._to_request_removal_from_this_list_please_forward_this_message_to_del...@messaging.microsoft.com._For_more_information_please_go_to__http://go.microsoft.com/fwlink/?LinkId=526653._AS
 
(mailto:linode.ip%5d._to_request_removal_from_this_list_please_forward_this_message_to_del...@messaging.microsoft.com._For_more_information_please_go_to__http://go.microsoft.com/fwlink/?LinkId=526653._AS)(1410)_[SY4AUS01FT006.eop-AUS01.prod.protection.outlook.com]/Giving_up_on_104.47.71.138./

Cheers

David Bray
e. da...@brayworth.com (mailto:da...@brayworth.com)


Re: [qmailtoaster] 550 5.7.511 Access denied, banned sender - Office 365

2022-01-03 Thread Eric Broch
Did you do what the failure message said, i.e., forward the massage or 
go to web.


On 1/3/2022 3:34 PM, David Bray wrote:

Hi all, does anyone see this issue ?

Obviously not a toaster issue, but thought I'd bounce here ...

I'm using Linode as my providor and having issues sending emails to 
office365 accounts - live/hotmail are not affected


I see this being reported at - and it describes my issue exactly:
https://docs.microsoft.com/en-us/answers/questions/674558/550-57511-access-denied-banned-sender.html

The timing is precise, I became aware of the issue on 22 December.

I've also initiated a conversation here:
https://www.linode.com/community/questions/22287/550-57511-access-denied-banned-sender-office-365

My log message is

delivery 1: failure: 
104.47.71.138_does_not_like_recipient./Remote_host_said:_550_5.7.511_Access_denied,_banned_sender[linode.ip]._to_request_removal_from_this_list_please_forward_this_message_to_del...@messaging.microsoft.com._For_more_information_please_go_to__http://go.microsoft.com/fwlink/?LinkId=526653._AS(1410)_[SY4AUS01FT006.eop-AUS01.prod.protection.outlook.com]/Giving_up_on_104.47.71.138./


Cheers

David Bray
e. da...@brayworth.com

[qmailtoaster] 550 5.7.511 Access denied, banned sender - Office 365

2022-01-03 Thread David Bray
Hi all, does anyone see this issue ?

Obviously not a toaster issue, but thought I'd bounce here ...

I'm using Linode as my providor and having issues sending emails to office365 
accounts - live/hotmail are not affected

I see this being reported at - and it describes my issue exactly:
https://docs.microsoft.com/en-us/answers/questions/674558/550-57511-access-denied-banned-sender.html
 
(https://docs.microsoft.com/en-us/answers/questions/674558/550-57511-access-denied-banned-sender.html)

The timing is precise, I became aware of the issue on 22 December.

I've also initiated a conversation here:
https://www.linode.com/community/questions/22287/550-57511-access-denied-banned-sender-office-365
 
(https://www.linode.com/community/questions/22287/550-57511-access-denied-banned-sender-office-365)

My log message is

delivery 1: failure: 
104.47.71.138_does_not_like_recipient./Remote_host_said:_550_5.7.511_Access_denied,_banned_sender[linode.ip]._to_request_removal_from_this_list_please_forward_this_message_to_del...@messaging.microsoft.com._For_more_information_please_go_to__http://go.microsoft.com/fwlink/?LinkId=526653._AS(1410)_[SY4AUS01FT006.eop-AUS01.prod.protection.outlook.com]/Giving_up_on_104.47.71.138./

Cheers

David Bray
e. da...@brayworth.com