Re: RUT Error (update)

2011-01-31 Thread Francois Seegers
RSLIST.ORG] On Behalf Of LJ LongWing Sent: Monday, January 31, 2011 9:11 PM To: arslist@ARSLIST.ORG Subject: Re: RUT Error (update) ** >From the error I would think the problem may be with a diary entry, lots of >problems with copy and paste from other applications causing issues in diary >

Re: RUT Error (update)

2011-01-31 Thread LJ LongWing
ion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Monday, January 31, 2011 11:50 AM To: arslist@ARSLIST.ORG Subject: Re: RUT Error (update) ** I had three separate users on different machines experience the same error. The error has been narrowed down to one rec

Re: RUT Error (update)

2011-01-31 Thread Brittain, Mark
ary 31, 2011 10:56 AM To: arslist@ARSLIST.ORG Subject: Re: RUT Error ** Mark, If it is only that user on that machine (other users performing same action on same computer don't have problem), then I would recommend clearing out the arf and arv files. If all users on the machine are having pr

Re: RUT Error

2011-01-31 Thread LJ LongWing
n ALL machines, it may be a preference record problem. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Friday, January 28, 2011 9:04 AM To: arslist@ARSLIST.ORG Subject: RUT Error ** Hi All & TGIF, I have a user who i

Re: RUT Error

2011-01-28 Thread Roger Justice
Is it a single user or multiple users same for. What operating system does the use(s) have. -Original Message- From: Brittain, Mark To: arslist Sent: Fri, Jan 28, 2011 7:07 pm Subject: RUT Error ** Hi All & TGIF, I have a user who is getting the Remedy User Application

RUT Error

2011-01-28 Thread Brittain, Mark
Hi All & TGIF, I have a user who is getting the Remedy User Application has encountered a problem and needs to close error. Also getting The instruction at 0x73dd1a3 referenced memory at 0x4. The memory could not be read. ARS and RUT are both version 6.3 patch 20. This occurred when the