Hi All,
Since we changed our email provider, every attachment sent from Outlook arrives
on RT (3.8.8-7+squeeze1) listed as winmail.dat.
I've read somewhere that I could use ytnef to pipe the email before sending
it to RT, but it doesn't exist in debian squeeze anymore, and there is no
update
Sorry to bother again, but we found the solution : as it's an Office365
platform, we had to configure the contact on the server :
Set-MailContact Kim Akers -UseMapiRichTexFormat Never
Bye
Nicolas
On Thu, 29 Dec 2011 10:02:26 +0100, Nicolas GUIOT wrote:
Hi All,
Since we changed our email
Only way around it that I know of is make sure the users sending tickets from
outlook send the message as type plain text. There are some exchange server
settings that force default type as rich text or HTML. But the user can
change that in outlook. I can't remember which method(s) work and