Re: Compatibility with Widows 10 v1809

[Peter Adam via 4D_Tech]

Randy,

The event viewer was not nearly as interesting as a tool called Procmon.exe

This is a process monitor that provides a lot of information about what is 
going on. Much more detailed than the event viewer.

See the Wikipedia entry. I called it up using Procmon.exe.

Also see below
>> On 21 May 2019, at 10:25 am, Randy Engle <4d.l...@xc2.us> wrote:
>> 
>> Peter
>>  
>> Sounds like you’ve got a good support tech.
>>  
>> Just out of curiosity, what does the Event Viewer have to report?
>> Does 4D start and then immediately stop?
> 
That’s exactly what happens. Grey screen opens then disappears.
> 
>> Does it start at all?
>> Won’t give you any answers, but might give you a clue or two.
>>  
>> Are you working with the latest build of 17r4?
> 
As far as I know
>>  
>> Are you starting 4D Server as an Administrator?
> 
Yes
> 
>>  
>> I don’t know specifics, but Windows 1809 has some snazzy (sic) new security 
>> features.
>> Check out:  Windows Security
> 
This probably a factor, however I have had a couple of responses , such as 
yours, that indicated no unusual problems running under 1809.

I understand that the customer was subject to a ransomware attack and bought 
the new hardware following the attack for security. But no amount of fiddling 
with the settings, including turning them all off achieved a launch.
> 
> 
>>  
>>  
>> Randy Engle
>> XC2 Software - XC2LIVE! - SwiftComply

Cheers,

Peter Adam
Adam, Zievert & Associates P/L

e: peter.a...@me.com
Skype Phone: +61 3 9016 379
t:  +61 3 9836 3539
m: 0419 552 462
www.adamzievert.com.au



>  

> From: Peter Adam mailto:peter.a...@me.com>> 
> Sent: Monday, May 20, 2019 4:35 PM
> To: Randy Engle <4d.l...@xc2.us >
> Cc: 4D iNug Technical <4d_tech@lists.4d.com >
> Subject: Re: Compatibility with Widows 10 v1809 
>  
> Thanks,
>  
> I have not had any problems with other versions of Win 10 so this location is 
> a complete mystery. I was working with a really good Windows Tech support guy 
> at the location and he could find nothing to explain the failure to launch.
>  
>  
> Cheers,
>  
> Peter Adam
> Adam, Zievert & Associates P/L
>  
> e: peter.a...@me.com 
> Skype Phone: +61 3 9016 379
> t:  +61 3 9836 3539
> m: 0419 552 462
> www.adamzievert.com.au 
> 
> 
>  
>> On 21 May 2019, at 3:19 am, Randy Engle <4d.l...@xc2.us 
>> > wrote:
>>  
>> Peter
>> 
>> I just opened my app with 17r4, both 64 and 32 bit
>> 
>> Using Windows 10 Pro v 1809
>> 
>> No problemo
>> 
>> Randy Engle
>> XC2 Software - XC2LIVE! - SwiftComply
>> 
>> -Original Message-
>> From: 4D_Tech <4d_tech-boun...@lists.4d.com 
>> > On Behalf Of Peter Adam via 4D_Tech
>> Sent: Sunday, May 19, 2019 5:39 AM
>> To: 4D iNug Technical <4d_tech@lists.4d.com >
>> Cc: Peter Adam mailto:peter.a...@me.com>>
>> Subject: Re: Compatibility with Widows 10 v1809 
>> 
>> After extensive trouble shooting, all security functions turned off, a v17R4 
>> server will not launch. No screen is displayed nor is any background MIDI 
>> screen showing.
>> 
>> This is happening on a win 10 Pro v1809 box.
>> 
>> Is anyone using this version of Win 10 with 4D v17R4?
>> 
>> 
>> 
>> Cheers,
>> 
>> Peter Adam
>> Adam, Zievert & Associates P/L
>> 
>> e: peter.a...@me.com 
>> Skype Phone: +61 3 9016 379
>> t:  +61 3 9836 3539
>> m: 0419 552 462
>> www.adamzievert.com.au 
>> 
>> 
>> 
>> 
>>> On 18 May 2019, at 1:52 pm, Peter Adam via 4D_Tech <4d_tech@lists.4d.com 
>>> > wrote:
>>> 
>>> V17R4 won’t launch either. prntvpt.dll missing and a bunch of other stuff. 
>>> 
>>> Any help?
>>> 
>>> 
>>> Cheers,
>>> 
>>> Peter Adam
>>> Adam, Zievert & Associates P/L
>>> 
>>> e: peter.a...@me.com  >> > Skype Phone: +61 3 
>>> 9016 379
>>> t:  +61 3 9836 3539
>>> m: 0419 552 462
>>> www.adamzievert.com.au  
>>> >
>>> 
>>> 
>>> 
>>> 
 On 17 May 2019, at 9:06 am, Peter Adam via 4D_Tech <4d_tech@lists.4d.com 
  >> wrote:
 
 I have reports of compatibility issues with windows 10 v1809. It appears 
 that 4D is attempting to write an IP address to the CSC folder, one of 
 windows system folders.
 
 This is when launching the 4D v13 client.
 
 v13 running on a Windows 10 v1709 client works fine.
 
 Any suggestions about what to try?
 
 
 Cheers,
 
 Peter Adam
 Adam, Zievert & Associates P/L
 
 e: peter.a...@me.com 
 Skype Phone: +61 3 9016 379
 t:  +61 3 9836 3539
 m: 0419 

Re: Compatibility with Widows 10 v1809

[Peter Adam via 4D_Tech]

Thanks,

I have not had any problems with other versions of Win 10 so this location is a 
complete mystery. I was working with a really good Windows Tech support guy at 
the location and he could find nothing to explain the failure to launch.


Cheers,

Peter Adam
Adam, Zievert & Associates P/L

e: peter.a...@me.com
Skype Phone: +61 3 9016 379
t:  +61 3 9836 3539
m: 0419 552 462
www.adamzievert.com.au



> On 21 May 2019, at 3:19 am, Randy Engle <4d.l...@xc2.us> wrote:
> 
> Peter
> 
> I just opened my app with 17r4, both 64 and 32 bit
> 
> Using Windows 10 Pro v 1809
> 
> No problemo
> 
> Randy Engle
> XC2 Software - XC2LIVE! - SwiftComply
> 
> -Original Message-
> From: 4D_Tech <4d_tech-boun...@lists.4d.com 
> > On Behalf Of Peter Adam via 4D_Tech
> Sent: Sunday, May 19, 2019 5:39 AM
> To: 4D iNug Technical <4d_tech@lists.4d.com >
> Cc: Peter Adam mailto:peter.a...@me.com>>
> Subject: Re: Compatibility with Widows 10 v1809 
> 
> After extensive trouble shooting, all security functions turned off, a v17R4 
> server will not launch. No screen is displayed nor is any background MIDI 
> screen showing.
> 
> This is happening on a win 10 Pro v1809 box.
> 
> Is anyone using this version of Win 10 with 4D v17R4?
> 
> 
> 
> Cheers,
> 
> Peter Adam
> Adam, Zievert & Associates P/L
> 
> e: peter.a...@me.com
> Skype Phone: +61 3 9016 379
> t:  +61 3 9836 3539
> m: 0419 552 462
> www.adamzievert.com.au
> 
> 
> 
>> On 18 May 2019, at 1:52 pm, Peter Adam via 4D_Tech <4d_tech@lists.4d.com> 
>> wrote:
>> 
>> V17R4 won’t launch either. prntvpt.dll missing and a bunch of other stuff. 
>> 
>> Any help?
>> 
>> 
>> Cheers,
>> 
>> Peter Adam
>> Adam, Zievert & Associates P/L
>> 
>> e: peter.a...@me.com  > > Skype Phone: +61 3 
>> 9016 379
>> t:  +61 3 9836 3539
>> m: 0419 552 462
>> www.adamzievert.com.au  
>> >
>> 
>> 
>> 
>>> On 17 May 2019, at 9:06 am, Peter Adam via 4D_Tech <4d_tech@lists.4d.com 
>>>  >> >> wrote:
>>> 
>>> I have reports of compatibility issues with windows 10 v1809. It appears 
>>> that 4D is attempting to write an IP address to the CSC folder, one of 
>>> windows system folders.
>>> 
>>> This is when launching the 4D v13 client.
>>> 
>>> v13 running on a Windows 10 v1709 client works fine.
>>> 
>>> Any suggestions about what to try?
>>> 
>>> 
>>> Cheers,
>>> 
>>> Peter Adam
>>> Adam, Zievert & Associates P/L
>>> 
>>> e: peter.a...@me.com 
>>> Skype Phone: +61 3 9016 379
>>> t:  +61 3 9836 3539
>>> m: 0419 552 462
>>> www.adamzievert.com.au 
>>> 
>>> 
>>> 
>>> *
>>> *
>>> 4D Internet Users Group (4D iNUG)
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>>> *
>> 
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Re: Error Can't load component "Foundation_560.4DC".

[Douglas von Roeder via 4D_Tech]

John:

A couple things come to mind. The version of Foundation that I’m using with
V17 is 5.7. I think 5.6 will work with the exception with how images
display in the toolbar. Walt will be the best source of info on that.

I have hit issues with components when they’re compiled only for 32-bit.

It could be a long shot but open the source code version of Foundation,
compile for both 32 and 64-bit, and then build the component. That could do
the trick but, as I see it, that’s solving symptoms. The underlying issue
is getting the right version of Foundation and I think 5.7 is the one that
you need.

[back to lurk mode so I can carry on with my house-moving chores]

--
Douglas von Roeder
949-336-2902


On Mon, May 20, 2019 at 2:57 PM JOHN BAUGHMAN via 4D_Tech <
4d_tech@lists.4d.com> wrote:

> I am trying to upgrade a v13 database to v17 and am taking it first to
> v14. I am working on a Mac but it is deployed on Windows 10. I have it
> upgraded on the Mac with everything working including the PKUID fields.
>
> I plan to test each upgrade step in Windows. After moving the v14 upgrade
> over to my  Windows 10 VM I get the following error when opening the
> database with 4D Server v14.6 (64bit)…
>
> Error Can't load component "Foundation_560.4DC”.
> Error code: -10510 Can't load component "Foundation_560.4DC".
> component: '4DRT' task -3, name: 'Client Manager’
>  Error code: 6 Could not find compiled runtime information while
> loading database or component "Foundation_560". component: '4dcm' task -3,
> name: 'Client Manager'
>
> It works fine with the interpreted version of Foundation. I tried building
> the compiled version in windows and still get the error.
>
> I can deploy interpreted, but wondering if why I am getting the error
> compiled.
>
> Thanks
>
> John
>
>
>
> John Baughman
> Kailua, Hawaii
> (808) 262-0328
> john...@hawaii.rr.com
>
> **
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RE: 4D Write Pro: License or privilege error

[Timothy Penner via 4D_Tech]

John,

I suggest removing some variables to isolate the issue -

  *   Reinstall fresh from the 32 bit installer
  *   Do not move the plugin (its already in place for 32 bit single-user 
application)
  *   Try it with a brand new / blank database

If you need to continue troubleshooting this please contact 4D Tech Support via 
TAOW.

-Tim



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Error Can't load component "Foundation_560.4DC".

[JOHN BAUGHMAN via 4D_Tech]

I am trying to upgrade a v13 database to v17 and am taking it first to v14. I 
am working on a Mac but it is deployed on Windows 10. I have it upgraded on the 
Mac with everything working including the PKUID fields. 

I plan to test each upgrade step in Windows. After moving the v14 upgrade over 
to my  Windows 10 VM I get the following error when opening the database with 
4D Server v14.6 (64bit)…

Error Can't load component "Foundation_560.4DC”. 
Error code: -10510 Can't load component "Foundation_560.4DC". 
component: '4DRT' task -3, name: 'Client Manager’ 
 Error code: 6 Could not find compiled runtime information while 
loading database or component "Foundation_560". component: '4dcm' task -3, 
name: 'Client Manager'

It works fine with the interpreted version of Foundation. I tried building the 
compiled version in windows and still get the error.

I can deploy interpreted, but wondering if why I am getting the error compiled.

Thanks

John



John Baughman
Kailua, Hawaii
(808) 262-0328
john...@hawaii.rr.com

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RE: 4D Write Pro: License or privilege error

[Timothy Penner via 4D_Tech]

Hi John,

I just double checked to make sure it is working as intended in v17.1 build 
232790
https://imgur.com/a/guHinBS

Perhaps you are still using the 64 bit version of 4D? Can you double check 
under Help->About?

-Tim




From: John J Foster 
Sent: Monday, May 20, 2019 12:50 PM
To: Timothy Penner 
Cc: 4D iNug Technical <4d_tech@lists.4d.com>
Subject: Re: 4D Write Pro: License or privilege error

Hi Tim,

You do know I downloaded from the 4D site in which the download includes the 
plugins? On this page it says:

https://us.4d.com/note-about-4d-v17-32-bit-versions

“The remaining 32-bit releases in the 4D Product line (4D Server on Mac, 4D 
Volume Desktop, and Developer Edition Mac and Windows) can still be downloaded 
here, but have been deprecated and will no longer be available with future 
major releases of 4D.”

Since the only place I saw 4D Write 32 bit was in this download…

https://download.4d.com/Products/Current/

So if this is not correct then how do I match the correct 4D Write 32bit with 
the correct 4D 32 bit app (Windows and Macintosh)?

Note: Since only 4D v17.1 is available with a 32bit I’d like to go with that. I 
don’t think I want my client using R releases.

This is very very confusing to me!

John...



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Re: 4D Write Pro: License or privilege error

[John J Foster via 4D_Tech]

Hi Tim,

You do know I downloaded from the 4D site in which the download includes the 
plugins? On this page it says:

https://us.4d.com/note-about-4d-v17-32-bit-versions 


“The remaining 32-bit releases in the 4D Product line (4D Server on Mac, 4D 
Volume Desktop, and Developer Edition Mac and Windows) can still be downloaded 
here, but have been deprecated and will no longer be available with future 
major releases of 4D.”

Since the only place I saw 4D Write 32 bit was in this download…

https://download.4d.com/Products/Current/ 


So if this is not correct then how do I match the correct 4D Write 32bit with 
the correct 4D 32 bit app (Windows and Macintosh)?

Note: Since only 4D v17.1 is available with a 32bit I’d like to go with that. I 
don’t think I want my client using R releases.

This is very very confusing to me!

John...

> On May 20, 2019, at 12:05 PM, Timothy Penner  wrote:
> 
> Hi John,
> 
> Regarding the error: Incompatible version. You need to upgrade your plugin.
> 
> Did you check the explorer to see what it shows there?
> https://kb.4d.com/assetid=76951
> 
> -Tim
> 
> 
> 
> 
> Timothy Penner
> Senior Technical Services Engineer
> 
> 4D Inc
> 95 S. Market Street, Suite #240
> CA 95113 San Jose
> United States
> 
> Téléphone : +1-408-557-4600
> Standard :  +1-408-557-4600
> Fax :   +1-408-271-5080
> Email : tpen...@4d.com
> Web :   www.4D.com
> 
> 
> 
> 
> 
> -Original Message-
> From: 4D_Tech <4d_tech-boun...@lists.4d.com> On Behalf Of John J Foster via 
> 4D_Tech
> Sent: Monday, May 20, 2019 11:55 AM
> To: 4D iNug Technical <4d_tech@lists.4d.com>
> Cc: John J Foster 
> Subject: Re: 4D Write Pro: License or privilege error
> 
> Hi All,
> 
> Windows OS 10 or Macintosh (10.12.6) ...
> 
> Following all the various pieces of advice I have received I have installed 
> 4D v17.1 32 bit and placed the 4D Write plugin.
> 
> Upon every execution of a line of code with a 4D Write command I receive 
> these errors:
> 
> Incompatible version. You need to upgrade your plugin.
> License or privilege error. (4D Write(17.1 build 17.232790))
> 
> In the details below it’s the same error with the -9949 License or privilege 
> error.
> 
> I have installed all the 4D Silver licenses. It required me to place them 
> again when I installed v17 32bit.
> 
> Anyone know what’s incompatible since each 4D Write commands  shows up now 
> (in 64bit they didn’t)?
> 
> San you say confused!
> 
> Thanks for your help,
> John…
> 
> 
> 
>> On May 14, 2019, at 2:01 PM, John J Foster  wrote:
>> 
>> Hi All,
>> 
>> Tried: Partner (silver) versions of 4D v17R4, R5 and v17.1 Windows and 
>> Macintosh Stand alone and 4D Server. (Seem to work for everything else I've 
>> tried except 4D Write Pro)
>> 
>> I keep getting a ...
>> 
>> -9949 License or privilege error
>> 
>> at this 4D Write Pro command
>> 
>> [Templates]wpTemplate:=WP New($Blob)
>> 
>> I seem to recall something simple to do to make sure these 4D Partner 
>> licenses work?
>> 
>> Anyone?
>> 
>> Appreciate,
>> John…
>> 
>> 
>> 
>> 
>> 
> 
> **
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RE: 4D Write Pro: License or privilege error

[Timothy Penner via 4D_Tech]

Hi John,

Regarding the error: Incompatible version. You need to upgrade your plugin.

Did you check the explorer to see what it shows there?
https://kb.4d.com/assetid=76951

-Tim





-Original Message-
From: 4D_Tech <4d_tech-boun...@lists.4d.com> On Behalf Of John J Foster via 
4D_Tech
Sent: Monday, May 20, 2019 11:55 AM
To: 4D iNug Technical <4d_tech@lists.4d.com>
Cc: John J Foster 
Subject: Re: 4D Write Pro: License or privilege error

Hi All,

Windows OS 10 or Macintosh (10.12.6) ...

Following all the various pieces of advice I have received I have installed 4D 
v17.1 32 bit and placed the 4D Write plugin.

Upon every execution of a line of code with a 4D Write command I receive these 
errors:

Incompatible version. You need to upgrade your plugin.
License or privilege error. (4D Write(17.1 build 17.232790))

In the details below it’s the same error with the -9949 License or privilege 
error.

I have installed all the 4D Silver licenses. It required me to place them again 
when I installed v17 32bit.

Anyone know what’s incompatible since each 4D Write commands  shows up now (in 
64bit they didn’t)?

San you say confused!

Thanks for your help,
John…



> On May 14, 2019, at 2:01 PM, John J Foster  wrote:
>
> Hi All,
>
> Tried: Partner (silver) versions of 4D v17R4, R5 and v17.1 Windows and 
> Macintosh Stand alone and 4D Server. (Seem to work for everything else I've 
> tried except 4D Write Pro)
>
> I keep getting a ...
>
> -9949 License or privilege error
>
> at this 4D Write Pro command
>
> [Templates]wpTemplate:=WP New($Blob)
>
> I seem to recall something simple to do to make sure these 4D Partner 
> licenses work?
>
> Anyone?
>
> Appreciate,
> John…
>
>
>
>
>

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Re: 4D Write Pro: License or privilege error

[John J Foster via 4D_Tech]

Hi All,

Windows OS 10 or Macintosh (10.12.6) ... 

Following all the various pieces of advice I have received I have installed 4D 
v17.1 32 bit and placed the 4D Write plugin.

Upon every execution of a line of code with a 4D Write command I receive these 
errors:

Incompatible version. You need to upgrade your plugin.
License or privilege error. (4D Write(17.1 build 17.232790))

In the details below it’s the same error with the -9949 License or privilege 
error.

I have installed all the 4D Silver licenses. It required me to place them again 
when I installed v17 32bit.

Anyone know what’s incompatible since each 4D Write commands  shows up now (in 
64bit they didn’t)?

San you say confused!

Thanks for your help,
John…



> On May 14, 2019, at 2:01 PM, John J Foster  wrote:
> 
> Hi All,
> 
> Tried: Partner (silver) versions of 4D v17R4, R5 and v17.1 Windows and 
> Macintosh Stand alone and 4D Server. (Seem to work for everything else I've 
> tried except 4D Write Pro)
> 
> I keep getting a ...
> 
> -9949 License or privilege error
> 
> at this 4D Write Pro command
> 
> [Templates]wpTemplate:=WP New($Blob)
> 
> I seem to recall something simple to do to make sure these 4D Partner 
> licenses work?
> 
> Anyone?
> 
> Appreciate,
> John…
> 
> 
> 
> 
> 

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RE: Compatibility with Widows 10 v1809

[Randy Engle via 4D_Tech]

Peter

I just opened my app with 17r4, both 64 and 32 bit

Using Windows 10 Pro v 1809

No problemo

Randy Engle
XC2 Software - XC2LIVE! - SwiftComply

-Original Message-
From: 4D_Tech <4d_tech-boun...@lists.4d.com> On Behalf Of Peter Adam via 4D_Tech
Sent: Sunday, May 19, 2019 5:39 AM
To: 4D iNug Technical <4d_tech@lists.4d.com>
Cc: Peter Adam 
Subject: Re: Compatibility with Widows 10 v1809 

After extensive trouble shooting, all security functions turned off, a v17R4 
server will not launch. No screen is displayed nor is any background MIDI 
screen showing.

This is happening on a win 10 Pro v1809 box.

Is anyone using this version of Win 10 with 4D v17R4?



Cheers,

Peter Adam
Adam, Zievert & Associates P/L

e: peter.a...@me.com
Skype Phone: +61 3 9016 379
t:  +61 3 9836 3539
m: 0419 552 462
www.adamzievert.com.au



> On 18 May 2019, at 1:52 pm, Peter Adam via 4D_Tech <4d_tech@lists.4d.com> 
> wrote:
> 
> V17R4 won’t launch either. prntvpt.dll missing and a bunch of other stuff. 
> 
> Any help?
> 
> 
> Cheers,
> 
> Peter Adam
> Adam, Zievert & Associates P/L
> 
> e: peter.a...@me.com  Skype Phone: +61 3 
> 9016 379
> t:  +61 3 9836 3539
> m: 0419 552 462
> www.adamzievert.com.au 
> 
> 
> 
>> On 17 May 2019, at 9:06 am, Peter Adam via 4D_Tech <4d_tech@lists.4d.com 
>> > wrote:
>> 
>> I have reports of compatibility issues with windows 10 v1809. It appears 
>> that 4D is attempting to write an IP address to the CSC folder, one of 
>> windows system folders.
>> 
>> This is when launching the 4D v13 client.
>> 
>> v13 running on a Windows 10 v1709 client works fine.
>> 
>> Any suggestions about what to try?
>> 
>> 
>> Cheers,
>> 
>> Peter Adam
>> Adam, Zievert & Associates P/L
>> 
>> e: peter.a...@me.com
>> Skype Phone: +61 3 9016 379
>> t:  +61 3 9836 3539
>> m: 0419 552 462
>> www.adamzievert.com.au
>> 
>> 
>> 
>> *
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>> 4D Internet Users Group (4D iNUG)
>> Archive:  http://lists.4d.com/archives.html 
>> 
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>> 
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>> 
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