Re: 4Dv15 app on Windows Service

2019-08-02 Thread Tarawerkz via 4D_Tech
Hi,

So it is sufficient to run the 4D service under a Service account as long as it 
has full administrator rights?
There has been instances when the service starts, then it crashes when trying 
to generate a PDF (generation executed on server).
But once it’s successfully generated (without crashing the service) then the 
service will be ok for some days until the next occurrence.

Yes, in some cases when trying to stop the service (for example for monthly 
maintenance), it takes too long and will time-out.
In which case, the IT support has no choice but to do a force-quit which at 
times lead to damage of data file.

Regards,
Ronnie




> On 3 Aug 2019, at 12:19 AM, 4d_tech-requ...@lists.4d.com wrote:
> 
> From: "Epperlein, Lutz (agendo)"  <mailto:lutz.epperl...@agendo.de>>
> To: 4D iNug Technical <4d_tech@lists.4d.com <mailto:4d_tech@lists.4d.com>>
> Subject: AW: 4Dv15 app on Windows Service
> Message-ID: <890ec0923d2041178462b271736ab...@agendo.de 
> <mailto:890ec0923d2041178462b271736ab...@agendo.de>>
> Content-Type: text/plain; charset="utf-8"
> 
> That should be sufficient regarding rights. The question is which resource 
> the server should access. If you run the service under the default system 
> account, you could get problems accessing certain network resources, printer 
> ...
> But I think this a known circumstance.
> 
> Did you check the Windows event log? Are there some crashreport and /or dmp 
> files?
> 
> We only experienced such crashes if the server machine wanted to shut down 
> (because of a nightly system update) and the 4D service needed to much time 
> to come down. That lead in some cases to corrupted data files so the restart 
> of the service after the successful system update failed too.
> 
> Regards
> Lutz

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AW: 4Dv15 app on Windows Service

2019-08-02 Thread Epperlein, Lutz (agendo) via 4D_Tech
That should be sufficient regarding rights. The question is which resource the 
server should access. If you run the service under the default system account, 
you could get problems accessing certain network resources, printer ...
But I think this a known circumstance.

Did you check the Windows event log? Are there some crashreport and /or dmp 
files?

We only experienced such crashes if the server machine wanted to shut down 
(because of a nightly system update) and the 4D service needed to much time to 
come down. That lead in some cases to corrupted data files so the restart of 
the service after the successful system update failed too.

Regards
Lutz


-Ursprüngliche Nachricht-
Von: 4D_Tech Im Auftrag von Tarawerkz via 4D_Tech
Gesendet: Donnerstag, 1. August 2019 18:58
Betreff: Re: 4Dv15 app on Windows Service

Hi David,

For reasons of security concerns raised by the client’s IT, we could only run 
the service with a service account with administrator permissions, not quite 
the full admin user.

Regards,
Ronnie

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Re: 4Dv15 app on Windows Service

2019-08-01 Thread Tarawerkz via 4D_Tech
Hi David,

For reasons of security concerns raised by the client’s IT, we could only run 
the service with a service account with administrator permissions, not quite 
the full admin user.

Regards,
Ronnie


> On 1 Aug 2019, at 8:52 PM, David Samson  wrote:
> 
> 
> hello Ronnie,
> 
> Is the user account one with administrator permissions? We had a server 
> crashing periodically until we ran it as the full admin user.
> 
> David Samson
> Manchester
> UK
> 
> 
> Message: 14
> Date: Thu, 1 Aug 2019 09:46:33 +0800
> From: Tarawerkz mailto:ron...@tarawerkz.com>>
> To: 4d_tech@lists.4d.com <mailto:4d_tech@lists.4d.com>
> Subject: 4Dv15 app on Windows Service
> Message-ID: <472c433c-9374-4d4a-ba63-be5bdc777...@tarawerkz.com 
> <mailto:472c433c-9374-4d4a-ba63-be5bdc777...@tarawerkz.com>>
> Content-Type: text/plain;   charset=gb2312
> 
> Hi,
> 
> I have a Windows question to ask …..
> 
> I have a v15 application running on a Windows service on a Windows Server 
> 2012 r2 (VM).
> Problem is the service would crash randomly, sometimes every 10-14 days, 
> sometimes on consecutive days.
> 
> Upon restart, sometimes the service would crash again almost immediately.  
> A second attempt is usually sufficient to keep the service running for the 
> next fortnight or so.
> 
> What can be done to improve the stability of the 4D service?
> FWIW, the Application Server role has not been turned on in the Server 
> Manager.
> Would turning it on actually make the running of windows service more stable?
> 
> Does anyone have any encounters like this before?
> 
> 
> Regards,
> Ronnie
> Tarawerkz 
> 
> -- 
> D Samson

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4Dv15 app on Windows Service

2019-07-31 Thread Tarawerkz via 4D_Tech
Hi,

I have a Windows question to ask …..

I have a v15 application running on a Windows service on a Windows Server 2012 
r2 (VM).
Problem is the service would crash randomly, sometimes every 10-14 days, 
sometimes on consecutive days.

Upon restart, sometimes the service would crash again almost immediately.  
A second attempt is usually sufficient to keep the service running for the next 
fortnight or so.

What can be done to improve the stability of the 4D service?
FWIW, the Application Server role has not been turned on in the Server Manager.
Would turning it on actually make the running of windows service more stable?

Does anyone have any encounters like this before?


Regards,
Ronnie
Tarawerkz


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